Pet maximum weight in lb is 75.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 2099 reviews
Missed Opportunity To Be Great
Hotel was practically empty but they still put me in a substandard room in bad part of hotel. Room was not cleaned well and leftovers from prior guest remained in bathroom. Poor amenities (none). I was shocked. It was so bad I was more interested in getting out of there than complaining and interacting with staff.
Great people and service during a tough time!
We stay in a lot of Hyatt Hotels and this one was definitely up there as one of the best in the middle of a city! The location was very central, staff was amazing (thank you Anton, Brock, Rick and Victor) and the room was clean and nicely appointed. Added to this, we were staying there at the beginning of the COVID19 outbreak and their occupancy, like everywhere elses, was low. They were still friendly, helpful and upbeat. My daughter and I were so impressed and felt safe to spend our time there even though it was a scary time to be in the middle of NYC. Even our dinner recommendation was amazing... YUMMMM... and thank you for that Anton! We will be back again another time...
The hotel was convenient to the NYU campus. Parking was right across the street. The staff was friendly and professional, especially Charlene. Rooms size was bigger than expected for New York. Modern and updated.
Best hotel in NYC
I've stayed in a quite a few hotels in Manhattan. At this price range, there typically not great, even the so-called boutique hotels. But the Hyatt in Union Square is outstanding. It's beautiful, clean, efficient, the service is excellent, the breakfast is really good, the rooms while small (it's Manhattan!) are very comfortable and brilliantly designed - in short, it;s my favorite in NYC and will only ever stay there now.
Very nice. Great staff! Front desk was kind, caring and helpful. Bar was great. Drinks are very expensive but it’s New York. Rooms are small but new. Beds are very comfortable. Restaurant food is good but not great. Breakfast was excellent.