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Very dated decor and thin walls let this place down
Opinión escrita el 26 de Julio de 2021
We stayed here for 3 nights in mid-July and it was ok. We were notified before we arrived that the hotel was no longer able to offer us breakfast due to staff shortages (covid self-isolation) but we found a nearby Whetherspoons which was handy (although slightly inconvenient). John was very friendly and helpful, giving us all the information we needed before and when we arrived. He informed us they were unable to clean our room during our stay (which wasn't ideal as sand gets everywhere!) but again we understood the situation they were in.
There's free parking at the back of the hotel, which wasn't busy (due to the hotel having to unfortunately cancel a number of guests). The hotel itself needs a massive re-fresh in terms of decor, it certainly can't have been touched since the 70's with the dodgy carpets and wall paper - I was glad to have to wear a mask which covered some of the fusty smells from the corridors. The room itself was fine, however, lots of space and a reasonably update bathroom. We stayed in room 15 on the first floor overlooking the road. Unfortunately that meant we couldn't keep the window open on a night due to the noise from the traffic but we managed.
We were surprised just how thin the walls are considering it must be a fairly old building. We could hear everything in the corridors & from the room above - their conversations, opening and shutting draws, running the taps... luckily they weren't up late and the hotel was fairly quiet but I could imagine it would be so much worse in peak season.
I feel we paid over the odds for this hotel, and although we generally didn't have any major problems whilst we were there I wouldn't want to stay there again.
Probably better than sleeping rough, just
Opinión escrita el 25 de Julio de 2021
I'll start with the positives. There is off street parking, if you get there before it fills up, and the location is pretty good. The member of staff on the desk was friendly too.
Upon arrival it felt like I'd stepped backwards in time, it had an aura of a Fawlty Towers twinned with a house of multiple occupancy for recovering addicts. It had clearly undergone a minor rerurbishment in the mid 70s, and not touched since.
The room was terrible, I did not want to sleep there. The duvet was a patterned purple, I can only assume this was for the same reason they use dark patterns on public transport to hide stains. There were two hairs in my bed, but I don't think they were pubes, so every cloud.
The shower was embarrassing, I'd have been better off finding some leaky guttering on the building outside. Oh, and there was no shampoo provided - I'm pretty sure that's a bog standard provision.
No charger near the bed and WiFi Password was not provided. I didn't have breakfast as I was worried it may make me ill, if the entire place was anything to go by.
If it's winter, you are homeless, and this is your only option then I'd definitely recommend. If not, then you'd be better off anywhere else.
Defo average - sorry won’t be returning
Opinión escrita el 24 de Julio de 2021
We arrived at B&B , the main owner the gentleman was very helpful advising us that s lots of staff had to isolate that there would be no breakfast - we were notified of this prior to coming . Yes it is dated and I found the girl on reception very rude. 1st night we stayed there we came back to the B&B at 10.30pm instead of the 10pm and I rang the bell . My husband had came home slightly later than me and I had 2 children with me but no key . As I was only 30 mins later than the allocated time - I had to ask for fresh towels as we had been at the beach the whole day . She then became quite aggressive at me telling me I should ask in the morning time . I was shocked to say the least . I felt on edge throughout our stay there . Shame because the gentleman owner was really helpful shame can’t be said for the girl on reception . Sorry but won’t be returning. I wouldn’t recommend for anyone with mobility problems who is not in a vehicle as on top of hill .
Opinión escrita el 14 de Julio de 2021
On arrival at the hotel we could park easily but the car park is full towards the end of the day. The hotel from The outside looked very tired and in need of a bit of work. Marissa on the desk was extremely friendly on arrival. She went through the Covid rules, breakfast times and the running of the hotel. The keys were sanitised and we were able to check in early.
The room was very dated but very clean. There were clean towels and soap but no toiletries. The bathroom was very small but looked newly decorated. Warning, shower cubicle is very small if you are a larger person. The walls were very thin but we slept well and guests were respectful. Pillows too flat and quilt thin, but bed comfy. Breakfast was per room at a time but we went down when ready and went in when the area was free. There was cereal, fresh fruit, granola, yoghurt, toast, scrambled egg, beans and sausage. There was tea, coffee, juice and croissants and flapjacks. It was self service but everything was clean with social distancing. The beans were tasteless and the sausages not to our liking. The yoghurt and granola was lovely. Nice all round selection. The location of the hotel is great at it is perfect for The beach, town and getting around Newquay, but it is on a steep hill. Near the bus stop and town centre.
On a whole, the hotel is very basic but it is only a 3 star. Marissa on reception makes the hotel as she goes out of her way to help and be friendly.
Main positives to this hotel, location, cost per night, friendly staff and clean hotel.
Awful place, really poor value for money
Opinión escrita el 12 de Julio de 2021
This has to be one of the worst B&B's I have ever stopped - and I travel a lot. The room I was given was on the lower ground floor besides a car park. The weather was warm so to get come cold air into the room on an evening resulted with the sound of moving traffic.
The double room was also a throwback to the sixties décor-wise and it could not comfortably accommodate a single person never mind two people with large cases. There was not even a single beside table, this place is best avoided.