Reviewed 22 December, 2019
Cheap but cheesy and dangerous. I did not have a remote for the TV when I checked in. The hvac system kept going from heat to cool and back again. The toilet seat did not look clean when I arrived. One of the slats in the hvac system was broken. The next morning, the TV and entire one side of the room had no electricity. The property does have a guard, but not in a safe area at all.
WORST EXPERIENCE OF MY LIFE
Reviewed 4 October, 2019
THEY GIVE AWAY RESERVATIONS. Dont Bother!!
I booked a room here for two consecutive nights, and paid for the nights in advance. I paid 300$ for Saturday night and Sunday night, but when I arrived at the hotel to check in on Saturday night, the receptionist rudely told me I wouldn't be checking in. When I entered the lobby and told her I had a reservation, she responded with, 'No you dont." very rudely. I was caught off guard but I explained to her that I had pre paid for two nights, I had a confirmation number, and I didn't understand what she meant. She was unhelpful, she shved her tablet screen at me and was like “LOOK, theres no reservations. You’re not staying here.” and basically just kept saying, "I dont know what to tell you, but youre not staying here." She wasn’t apologetic or empathetic, and eventually started yelling at me, which got me upset as well! She told me that the hotel GIVES away the reservations at SIX? I don’t understand why your hotel would take money from me as a reservation, and then GIVE my reservation to someone else just because I checked in late. My partner and I had a FULL day of work, we didnt get OFF until 6, so theres no way we would have been able to check in before six. NO hotel has EVER given away my room, especially when I PAID in advance for the rooms, AND THEN had the people working there yell at ME for trying to check in. We live three hours away, and we had to drive the whole way home, pay an unexpected toll, and change our whole weekend plans because this hotel decided to just GIVE AWAY our room. ON TOP OF THAT, I have never met anyone working at a hotel that was as rude or mean as the receptionist working there that night. She could not apologize, would not even try to understand, and just kept sying, “I don’t know what to tell you, theres no rooms for you.” I would NEVER treat anyone the way she treated me, especially in a situation like that where I was clearly wronged by the hotel. I left in tears, I was shaking, and I called expedia right away. Expedia apologized, and empathized, and gave me a refund, which means the hotel REALLY was in the wrong and never should have gave my room away. The whole experience was like a surreal nightmare. Plus, the area is bad and it was later in the evening, so we had no choice but to drive home. I will NEVER be staying here, and I encourage other people not to book this place or reserve any rooms. Honestly, don’t count on them at all, because they’ll give your room away AFTER 6PM??!!? And then the rude receptionist will shrug her shoulders and yell at you “I dont know what you want me to do!” Don’t waste your money trying to stay here, because you will try, and waste the money, and get yelled at, and then not actually end up staying there.
Lousy, better to stay somewhere else.
Reviewed 8 September, 2019
Standard low class motel. Smelly and it would need a reconstruction - the bath had lots of brown places - probably due to smokers. Not definitely a value for your money. I was happy that it was one night only.
For your own safety - do not stay here!
Reviewed 15 May, 2019
I had a reservation for a stay here in what I would have liked to have been a quick nights sleep for an early morning flight. I arrived to two young women having loud personal conversations in the lobby, refusing to acknowledge my partner and I. After checking in we walked past what appeared to be many drug users cursing loudly and antagonizing us. The room was dirty and wreaked of cigarette smoke. The pillows were stained.
We quickly reserved another hotel room and left for our own safety. It should be known that there is a serious problem of safety, respect, and cleanliness at this location.
The staff was the highlight
Reviewed 1 May, 2019
The staff I interacted with were all extremely pleasant. It is also nice the hotel has a security guard on watch 24 hrs a day. Parking is free. Everything else isn't even worth talking about. If you are looking for a place to stay near the Oakland Athletics Stadium it is close, along with shops/restaurants, but the rooms should be set on fire and rebuilt. It smelt like dead, rotting cancer in there.