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Resumen de puntajes
Estuve alojada en el complejo de Departamentos que se encuentra en la montaña. Si no se posee vehiculo, brinda servicio permanente de traslado gratuito desde el Hotel al complejo de Departamentos. Impresionante lugar que los rodea. Edificacion cuidada, en perfecto estado. Piscina grande. Personal de limpieza y jadineria permanente. Nos dieron un modem WIFFi movil junto a la llave, que podiamos trasladar a todos lados, incluso la playa sin ningun cargo extra!!!
Repeat customer since 2001
I feel compelled to leave a review due to the recent negative ones that are at the top of the page and don't highlight the positive aspects of this lovely hotel. I have been staying at the Orka since 2001, going practically every year for a weeks visit, sometimes with family and sometimes alone. It is a lovely hotel with a lot of repeat custom which says a lot. I do agree that is is a little tired, but for the price compared to others in the area, it offers a lot more. The staff are amazing and really make the hotel and the grounds are really pretty and well kept. The Orka is situated in a good area of Ovacik, very close to some lovely restaurants and a 20 minute stroll into Hisaronu if you fancy somewhere a bit more lively. We are going back in October, just booked it this morning infact, and for £250 each for flights, accomodation and transfers, I would say we have a bargain. It was cheaper than some of the other hotels in the area that really do deserve a 2 star rating. I know that everyone has different standards and that each holiday is different but this hotel really does have a good vibe, so read on to the older reviews and then make a decision.
My husband and daughter stayed at Orka because of recommendations from friends who had stayed 4 years before. We were Thomas Cook who lost our holiday but rebooked same place with Jet 2 We were so disappointed on arrival Our stay was for 2 weeks We were bickering within the first few days considering cutting holiday short The peeling walls Cracked floor tiles Limited kitchen area ( 2 hobs and fridge with one plug for kettle and toaster) Could do with microwave and more plugs The beds were so uncomfortable, we were all waking up with our joints aching everyday making us miserable before the day had even began Only had 1 pillow each on bed, phoned reception to be told house keeping had gone home, great, I can’t sleep on one pillow. Spoke to someone next morning and we did get our extra pillows The lounge area wasn’t much better for comfort Wooden frame with plastic cushions would be better in garden then lounge area A nice touch for myself and daughter would of been somewhere for us to sit comfortably to do our hair and make up with good lighting and plug to use our hair curlers On arrival our electric blew after plugging kettle in and television was not working, had an issue few times with tele during stay, although not big deal as was out a lot, but would of been nice not to have had an issue, was dealt with when phoned reception on all occasions All entertainment had stopped during our stay which left the bar in the evening like a morgue most evenings, felt really miserable The first few days in evening there were group of line dancers staying that monopolised bar area till 10pm, but I quite liked it Second night stay we got to enjoy the last entertainment evening they had to offer which was a Turkish night, really enjoyed the evening, shame there wasn’t no more entertainment evenings We paid to have buffet food the first 2 nights and although ok would not be rushing back and was told by other guests who paid for B&B they did not like as was only Turkish breakfast and pancakes available so they were going else where and paying for cooked breakfast Cooked breakfast was available at pool snack area, which was nice, confusing why it was not on offer for paying B&B guests The over all feel of accommodation when we stayed was dated , tired, very uncomfortable and boring evenings The only positive I can take out of our whole stay was the Staff were fantastic Friendly and accommodating Met some brilliant people during our stay Had some great days out The area is easy to get to where ever you want to go Buses cabs right outside and next door Hisanarou very quiet when we were there but very good Ölüdeniz was very busy and buzzing Fethiye busy very good Had some really good days in all areas lots on offer We would not stay at Orka again but would definitely come back and stay in same area again
It’s a little Tired
So we’re a family of 3 Myself, Partner and 11yr Girl. We stayed here for 10 days in one of the villas which are to be fair “tired” this is we believe Orkas flagship hotel and oldest in the area and at one time you can tell has been amazing Pro”s Friendly Staff Knowledgeable Staff All other residents also quite friendly Facilities Location Transports links Shuttles Weather Local Bars/Restaurants Shops Cons Tired (revamp definitely required) Cleanliness The pools are too deep for children there is a pool slide and a baby pool but they’re the only 2 places our 11yr old can stand up without her head being totally submerged. Even for adults it’s a struggle to touch the pool floor comfortably Food isn’t up to much All in all we had an amazing holiday paragliding in Oludinez and Shopping in Hisaranou and Fethiye is huge.
We had an issue upon arrival and we were given a villa with steps leading up to it despite requesting a villa without steps as our son is in a wheelchair. We had to stay in the villa with steps for one night. We were then moved to another villa without steps the next day. This looked to be a common issue with other guests. Where the accomodation was not what was required or not to an acceptable standard of cleanliness. Both villas we were in were in need of a major upgrade. The kitchen was dated and the bathroom and downstairs showerroom both had mould around the showers. The 4 stars that the hotel had should be a 2 star which would have been more acceptable. We also had a dispute with reception and the bar staff over a bar bill. Reception staff asked my husband to pay a bar bill. They originally offered to check the CCTV and then said it doesn't go back that far. Both my husband and I were sure the bill had been paid and he later found the receipt. We are sure they would not have given my husband the receipt without the payment being made and the customer service rep agreed. We are still waiting on the hotel getting back to us but don't hold out much hope if getting the money back. We do not think this is an appropriate way to treat guests and encourage them to return to this hotel again or any other Orka hotel for that matter. Entertainment poor and the line dancers were given the monopoly on the nights they stayed as they were "paying customers" even though all the other paying customers did not want to line dance. Loved Turkey but will definitely not be booking an Orka hotel or villa again.