The best quality-price ratio hotel in the whole island!
Reviewed 16 March, 2021
When it comes to traveling with a big group, especially with family, you want to make sure you stay at a hotel that really understands your needs, accommodating every request you may have in order to make you feel like at home while you are in Aruba.
So Aruba Harmony Apartments is that hotel, not only we felt welcome from the moment we booked our 1 week stay, but we were treated like VIP guests at all times, and the hostess, Barbara, personalized every single detail of our excursions, sharing important recommendations on how to wisely spend our money, so that we could always take the best deals at the best prices available.
Our rooms were pretty cozy and neat when we arrived, there’s air conditioning in case you love to sleep fresh at night. Also there’s plenty of kitchenware available, so we could cook our own dinners just like we were at home. (There’s a supermarket nearby where you can find anything you need if you want to cook by yourself).
Breakfast service is available at a very reasonable price, compared to the prices you see around the island, and it’s worth every penny you pay. 100% recommended.
The pool area is fantastic! Don’t miss the chance to give it a try.
Last but not least, the service overall deserves a world class award; I’ve worked at 5 star hotels and one of the best cruise lines out there, therefore I can tell what an outstanding customer service is.
Do I recommend this hotel? Yes I do, 100%, and if I ever go back to Aruba (hopefully soon), this will be my choice hands down.
Worst stay ever
Reviewed 12 March, 2020
Do not stay at this hotel. First of all, no one is ever on reception. Secondly, it is in the middle of no where - the only way you can get around is if you hire a car. Dogs and cats roam around the property, barking at all hours. WiFi can only be accessed outside. Finally, when we went to check out we were told we had to wash up - which we did whilst being watched by a member of staff. However, once we got home, we received an email saying they had charged us £40 surcharge for not washing the dishes!
Whilst staying in this property, we witnessed another three people complaining. I am currently traveling around the world and this is the worst place I’ve ever stayed at.
Friendly Homey Apartment
Reviewed 2 February, 2020
We felt so comfortable in our apartment - just like at home the dishes, towels and silverware didn't all match but were clean and there was a great assortment and we had all the appliances we needed. However what was most important, and that really made the stay, was the attention and warmth of the host. She introduces new guests when they arrive which facilitates camaraderie and friendship - we had a couple of spontaneous happy hours with some very interesting guests. She provides an overview of the island if you want it and had great information and recommendations. She is super available, regularly checking in or just watching to see if there is anything anyone needs (like noticing our evening picnic table dinner and bringing a lantern). The patio space is quite large with lots of different types of tables and chairs. The location is in a quiet neighborhood and we felt really safe (locking gate, security, plus the on-site host). It's not far from downtown and a short drive to the airport, with a small grocery store within walking distance. This is not a fancy resort but a very small, warm, friendly, homey place - perfect to kick off your shoes and relax.
Don’t ever stay there.
Reviewed 18 January, 2020
I am not the type of person to write comments about my experience, but this one is to help you avoid this place. First of all: we arrived and nobody came to open the door. We did our check in and went to the wrong room. We had to talk with a spanish girl who doesn’t speak a word in english. She didn’t know what to do because of the error they did. She tried to call her supervisor but no one respond. We finally had a common room for 8 people when we were 6 friends. We were supposed to have a private bathroom with a private shower but we had to share it with other people. Mosquitos were all over the appartment and I have a lot of bites. The kitchen wasn’t clean when we arrived: no dish soap, a dirt sponge and a dirt dish towel who smells really bad. How were we supposed to clean our dishes in those conditions? Plus, we wanted to keep it clean but the trash was always full and there were no bags to change it. The kitchen smells really bad because of the trash and the toilet who doesn’t flush. We stayed in 3 airbnbs in Aruba and this hostel was the first one that had problems with their toilet. We had to put the toilet paper in the trash. Just imagine the smell. 3/4 of the time we were there there was nobody working. There is no bar available, no shuttles, and no restaurant. I had to deal with some guys who weren’t professionals at all by WhatsApp during my vacation. I also got threats that they will upload camera videos of our group if I post comments. This hostel needs a lot of love and you can see it in the comments. Note to yourself: Book somewhere else!:) If you need any more information do not hesitate to contact me on facebook or by email : Léa Robidoux, firstname.lastname@example.org
SCAM. RIP OFF. STEALING. THIEVES.
Reviewed 10 December, 2019
I arrived there at night. Solo traveler. No one was there to meet me but a guest. He said he paid for a room alone and something broke so he had to change. So he went to the dorm with 10 beds. Where i was supposed to be. But he didnt want me there since he said for a room alone. So he opened the other door with 2 beds and tell me to sleep there. Day after, still nobody. I went to the beach. When i came back. Surprise!! They double charged me the room. They are saying we are 2 in this room, wich wasnt even clean. Super dirty. And now they dont wanna refund me. My boyfriend booked for me so it was on his credit card, wich ive changed obviously cause i was planning to pay up front but never had the chance cause they arent doing their job. So instead of coming to see if im solo or no, they just ripped me off. Just like that. They said they called the police to open a case because my bf booked for me and i am a fraud. LOL. I am going to the police also because they stole money from me. What a waste of time when you are in vacation. Harmony is disgusting. Never book there!! I deeply regret.