Based on 758 review
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Our Hotel's Policies Have Changed ” Weve updated our reservation and cancellation policies and extended Hilton Honors Points and status. All United States properties require face coverings in all indoor public areas for guests and team members. Please visit our dedicated COVID-19 page for the latest. Prior to travelling, please check the local government website for your destination to understand any local requirements or restrictions that may be in place.Daily Resort Charge will be added to the room rate and includes: Guest Internet access; fitness club access; fitness and yoga classes; pool ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolOutdoor Pool
Business Facilities / FacilitiesMeeting Rooms
Reception servicesConciergeLuggage storage
Reviewed 27 october, 2021
The stay was great. Comfy bed. Truly luxury. Quiet and relaxing. Location is great because it’s close to all other casinos. As an Amex Platinum Member and Hilton Honors, The Food and Beverage credit was awesome! Worth every penny.
Serenity on the Strip
Reviewed 26 october, 2021
We were very comfortable in our room, the layout of which made it seem larger than the square footage would imply (entry with valet closet on the side, hall past large bathroom into comfortably-sized standard room equipped with a snuggly bed, sofa, and worktable). Brandon greeted us at the front desk and immediately let us know that we’d been upgraded to a City View room with a gorgeous vista. We also love the location near everything we enjoyed watching through our windows on the Strip, yet seemingly hidden in its own magic portal of serenity that allows you to duck out of a crowd right under the escalator to The Crystals shopping area. The (small) disappointments stemmed from lack of response to the three messages sent to the concierge in advance of our stay, the confusing entry to the 23rd-floor lobby (for first-timers who arrived late and couldn't find a valet to direct us), and the rubbed-off light/button indicators from aging Mandarin Oriental switches which made little sense without wording on them. I probably would not have thought to reach out to the concierge had I not received two emails prior to our stay encouraging me to do so -- which made it disappointing when the request I sent through the portal linked on the email, the request sent directly to the concierge listed as my personal contact, and the request sent to the general concierge inbox all went unanswered. We were happy that the SkyBar hours listed on the website were wrong (SkyBar was open later than the 10:30 pm closing noted on the website) and enjoyed our services there and poolside. We felt like total n00bs when we thought our room service requests had been ignored, only to discover that the valet closet allows the valet to fulfill your requests by filling the closet from the hall without ever having to enter your room; a nice touch once we understood how the process worked. We'd enjoy another stay at this property and would probably enjoy it more now that we better understand how to navigate it!
Vacay! I recommend the amazing place!
Reviewed 26 october, 2021
This is a fantastic amazing choice for vacation in Vegas. Once we check in Dee journey started and the wifey was extremely happy and it set the tone for our trip. The location on the strip the view from our hotel window and a view from the restaurant and bar was amazing.
5 Star hotel
Reviewed 25 october, 2021
Excellent hotel within Las Vegas Strip, walking distances to most others casino. Room alley smell good and very well lighted. Room are very cleaned and fixed everyday. New towel and amenities provided everyday. Instead a 5 Star rating. Check in and out so easy. Room was ready and upgraded when I arrived.
Reviewed 22 october, 2021
It’s not the mandarin anymore. And while you might get a big room, it will be in need of repair, a faint memory of something that used to be a bit special in Vegas. The hotel badly needs an upgrade. We got the sense that things were just being kept ticking over until the owners could find the cash to invest. It reminds me of the faded elegance of an old building except that its has faded into shabbiness rather than nostalgic grandeur. This could be compensated for by a better quality of food or a fine wine list or creative cocktails and the bar.... but no, they are decidedly average. It’s still a place where you can stay away from the casinos while and get ready for dinner and a show, but it no longer makes you feel special. It just a place to rest your feet. It’s still “tucked away” within the shops but no longer feels intimate - and half the Uber drivers could not find it with two hands and a GPS. Seems like no one cares anymore and the owners have certainly paid it little attention either.