TripAdvisor Rating
Based on 1081 reviews
See all**Property Location**.With a stay at Mercure Paris Notre Dame Saint Germain des Prés, you'll be centrally located in Paris, within a 10-minute walk of Pantheon and Notre- Dame. This 4-star hotel is 0.4 mi (0.7 km) from Luxembourg Palace and 0.6 mi (1 km) from Pierre et Marie Curie...
More about the hotel
Perfect get away
The room was amazing (the tv wow), the view was excellent, and the host, especially Mohamed the service and the bar. Btw thanks Agata for the great check in. The location is more than good to visit paris, very central and everything (subway too) nearby and they give excellent advice where you should go.
Awful customer servicee
I give this hotel one star because i couldn’t give them 0. It says the hotel is a 4 star hotel but is a low 3. The room was tiny and cramped so was the bathroom, furthermore the mini fridge did not work. Don’t even get me started about the staff, apart from 2 really adorable ladies which the following does not include them. The lady taking care of the hotel at night has no knowledge about manners, extremely rude and gives off a feeling that you are always always disturbing her regardless of wether you are talking to her or not. She barely answers you when you do talk to her, most times she will sigh and look away. Do not ever go!!!
Bad customer Experience
Despite of cancellation, the hotel haven’t refund the amount of the room. Hotel and Customer Service won‘t help you, really bad customer experience. Avoid to book here. It’s frustrating, that they have so less interest into the customer.
Léonard de Vinci Exhibition
Took my 90 year-old Mum to Paris, where she had not gone for 20 years. The hotel is within walking distance of all sites she wanted to visit, including the Leonardo da Vinci exhibition at the Louvre. Excellent welcome and service at the hotel. There was an issue at my Mother's room which was promptly resolved by the very attentive staff. The hotel became my favorite.
Paris February 2020
Lovely hotel. as ever up to the Mercure standards:friendly, helpful Reception staff, very clean and tidy room. Staff very helpful in odering us taxis etc. Almost perfect. But we thought the rooms (406 and 407) were a little on the small side - difficult for two people to pass each other. Otherwise: perfect