Better Every Day: Great Concierge--Marjorie--and Helpful Staff
Reviewed 11 September, 2021
When we first arrived, I didn't realize how wonderful the place really was--there is a balcony outside our room (108), for example, with a view of the Eiffel Tower that I didn't notice under hours later. We found the Concierge, Marjorie, to be wonderfully efficient and effective. We are here for our anniversary and she helped us secure reservations and get tickets.
Waiting For A Room at 3 In The Afternoon
Reviewed 31 August, 2021
It was disappointing to arrive with no concierge service to help with bags through the antique revolving door and then to find the room not ready at 3 in the afternoon. The lobby is rich in antiques and style but it is not where you expect to be parked waiting for a room, that was booked and paid for weeks ahead. Certainly not what is expected after a day of travelling to get there.
Best of the best!
Reviewed 11 April, 2020
My wife and I had the pleasure of staying at Hotel Regina in March. We wish to extend our sincerest gratitude to hotel general manager Valentino Piazzi and his dedicated staff for ensuring our stay was wonderful. The level of customer service was impeccable, standard of services provided exceptional, and restaurant to he highest standard. Sadly we cut short our stay due to the pandemic. To Valentino’s credit, he provided all necessary assistance to help rearrange our travel itinerary, and make it safely back home. We look forward to returning to this wonderful venue, and continuing our Paris vacation in the near future. Stay safe dear friends - till we meet again.
Good location, average amenities, poor manners
Reviewed 3 March, 2020
Let's start with the great things about this hotel: location and front desk staff. The housekeeping is also decent. The rooms and the hotel in general are more like average than a 5-star hotel. Why did I say poor manners in the title? For many reasons but let me just give you an example: the hotel has a large, rotating, heavy door at the entrance. We return back to the hotel, my wife and I. She walks in first, pushing the heavy door with difficulty. I'm behind her, trying to help but need to wait a bit more until I can grab the rotating door. On the other side of the glass door, three male hotel employees (not one but three, all wearing the hotel uniform), a few feet away from the door, just staying there and checking out my wife but not one of them would bother stretching their anemic hands to help with the door. I almost wanted to punch them, but I'm glad I didn't because later during our visit we found out that is something quite common in Paris, good manners are not very popular there.
Ok, about the rooms: please be sure to book a room with some view, preferably Eiffel Tower view. Otherwise you're wasting money and you'll be super bored. We got an Eiffel Tower suite and that was one of the few highlights of our stay. Otherwise, because of an unpleasant situation that happened to us at the bar in the hotel's lobby (read the review on Bar Anglais) we skipped on using the hotel's bar and restaurant, there are plenty of other good places to eat and drink nearby.
Reviewed 17 February, 2020
Everything is great about this hotel! Very spacious room (Junior Suite) and the staff is just amazing !
Perfect location with great restaurants and shops nearby. Definitely one of my favorites in Paris !