Did not want to leave!
Reviewed 2 July, 2021
I want to tell you that not only to be staying extra day but we were sad to leave. The towels or soft and fluffy, everything having to do with the bed was amazing from the mattress to the bedding to the pillows everything was so soft and fluffy and comfortable. And for somebody who likes it igloo status in the room well then you were in luck because the air conditioning is amazing if you want to freeze yourself out this is the place to do it. It was really nice having the separate couch area from the beds. Tyrone was so convenient it was a few doors down from the elevator and across the hall from the ice machine. Staff was very friendly and nice. I can't say enough good things about the place. The only possible issue I could see is that over the weekend they may run out of parking spots for their parking lot was very small. This will definitely be my place to stay when I go back to Salem next.
We didn't use the pool but it looked and smiled wonderful. That nice clean chlorine smell.
They did not have the regular breakfast as many places do not have right now due to covid. But they did have some packaged pastries and cakes, fresh fruit, yogurt, oatmeal and a few different granola type bars.
Hotel is fine. Breakfast leaves a lot of room for improvement.
Reviewed 30 June, 2021
The hotel is fine and mostly what you’d expect. I have only one real complaint about the room. They need to include trash cans with plastic bag liner so that you can throw out takeout food. If the trash cans in the room have this and I felt bad having to throw out things like contact lenses and other things that would be hard to clean out of just trashcan bottom. Other than that the room was exactly what you would expect, the pool was open, everything in the fitness center worked, only missing amenity was the hot tub, which was closed for Covid.
One thing to be aware of is that during Covid their breakfast is substantially reduced. It is the fourth hotel we stayed in this trip and the second Springhill suites. All of the other hotels are offering hot or cold breakfast had a variety of options to choose from. This hotel has granola bars muffins or poundcake and yogurt. There were also oranges. It’s probably the least variety of breakfast offered. There was no cereal. There was no milk. There was no juice. Well this certainly isn’t a dealbreaker it does reflect poorly on the ability of this hotel to adapt their offerings for Covid.
Good hotel with nice staff providing a clean comfortable room.
Reviewed 10 June, 2021
My wife and I stayed 2 nights, arriving at 2PM. A nice receptionist checked our Confirmation #, took a credit card security deposit and issued our keycards. We took a luggage cart to one of the 2 elevators to the 2nd floor. #208 was a spacious king suite, wheelchair accessible with a medium size refrigerator, microwave, full couch, desk and chair, cabinet unit with oddly placed TV(47 channels), closet and a large fully outfitted bathroom with shower. The AC/heat from under the window is somewhat loud.
The 6:30 AM lobby self-service breakfast consists of breakfast bars, instant oatmeal, oranges, yogurt, pound cake and blueberry muffins with coffee/tea. There is a medium-sized indoor pool and a 5 station gym. This hotel is surrounded by freeways with some road noise and a dangerous turn(to quickly cross heavy traffic) to access the hotel road.
This is a good hotel with nice staff providing a clean comfortable room after returning from historic sites in the Salem-Rockport area at the member pre-pay price of $117.50/night.
Gene R J
Exceeded all expectations!
Reviewed 12 November, 2020
My recent 6-night stay (during COVID) exceeded all of my expectations. My room, and the common area of the hotel were both immaculate, and I am super picky about cleanliness. The staff was helpful, warm and accommodating, and Leah went above and beyond, even leaving a hand-written note under my door to welcome me and offer any assistance I might need.
Grab and Go breakfast in the morning was a nice selection of yogurt, fruit, granola bars, coffee, tea and bottled water.
Location is extremely convenient to all major highways, and there are plenty of restaurants and shopping close by.
I will absolutely be back, and would highly recommend to anyone who finds themselves traveling to the area.
Reviewed 28 October, 2020
This was our second visit to this hotel. The size of the rooms are great. King bed and a sleeper sofa in a separated room. We never felt like we were closed in. Staff is always friendly. Due to Covid the breakfast was yogurt, coffee, milk, and different kinds of granola bar. Easy access to the highways. Only set back for me... They are still advertising a hot tub.. but it's not in service. They should mention this because I specifically booked the hotel for that reason. The pool was sign up, one family only.. so reserve early. And beware.. I'm pretty sure it's not heated.. it was freezing! All in all.. a good place for a decent price.