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Opinión escrita el 13 de Julio de 2021
ur family unfortunately has been extended guest in Peoria Woodsprings Suites a few times in the past few years. Our stay this time of a few extended for 7 months. And I am happy to say that each time our visit has been pleasant. With all the other hotel's near we choose this hotel over all, not only for the rates, but their rooms are large with a full kitchenette. My only Quam is that I think their location's should have a place for the little visitors to play. When your having an extended stay the kids tend to get a bit stir crazy having nothing to do and no space or place to play safely. Other than that, I've never felt unsafe, nor been treated badly, the staff has been friendly and respectful, but of course when given respect. Having said that when reading all the other reviews, having had bad experiences and their stay ending badly. Things about bugs and druggie's. This is addressed to those reviewers. You'll see strange people in every hotel no matter were it is. And from my observations here at this location in Peoria AZ, I've watched these types of guest become short term guests. As for the rooms and bugs, instead of jumping in and giving your stay a 1 star, maybe you shouldn't be so negative, and speak to the manager about those issues so he can kindly take care of the problem. And work on a solution. They would be more than happy to work with you if you bring it to their attention. But by respectful doing so. I've seen many guest walk through the door with chip's on their shoulder right from the start of checking in. being disrespectful, with unnecessary attitudes. And the disregard of how trashy some of you can be, thinking to yourself, oh it's ok they get paid to clean it up your trash you leave. I'm very ashamed of those types. The staff are there to make your stay a pleasant one to a extent mind you. We are all adults how bout acting like one. Clean up after yourselves be respectful to others and the property, it makes the stay more pleasant. Give respect and you'll receive the same back. No one wants to be disrespected and talked down to. So Smyth you comment how trashy it is. It's mainly some of you that make it that way. These types of guest were never taught manners or morals. And one more thing, if it is a trashy place like you say. Why is it booked and at full Capacity pretty much 100% of the time?
To the staff at Peoria,AZ location,
Thank you for your hard work, and dedication on a job well done. And for all those negative reviews, I believe the good out weighs the bad. If there not happy, it's really not the stay that caused it. They are just in a permanently bad mood to start with before they even walked through the doors. You don't need their kind there anyways. Just gives the place negative bad vibes..
Thanks, The Oxford Clan
Meth heads and cockroaches
Opinión escrita el 21 de Enero de 2021
This place is disgusting! The staff is rude and on Meth! The room had 4 cockroaches on day one. 2 in the bathroom, and 2 walked out of the AC unit. The manager could have cared less. The clientele here are all about late nights and drug use! I now realize what a crack house is. Me and my kids were horrified from the second we checked in. Please.. don’t ever stay here!!!!
Opinión escrita el 21 de Novembre de 2020
We are in the middle of a pandemic and I am traveling with my two kids because my grandmother is sick with terminal lung cancer. I was going to wipe down everything in the room anyway because.. um pandemic..The wipes I used were discussing afterwards. Gunk all over the light switches and door handles.. the bathroom was beyond gross.. check out the picture attached..the floor was sticky.. dried up rice in the corner. Nothing was clean. Don’t book a room here if cleanliness is important to you.
Opinión escrita el 4 de Abril de 2020
Stayed here for three months and my expectations were exceeded in all aspects. I am a manager in the customer service industry and sometimes have to dial back how hard I am in regards to the customer service I expect to receive. This place blew me away with the attentiveness of the staff and General Manager. Some of the most friendly, accommodating and helpful people I have ever had the pleasure to have met and dealt with from a customer service perspective. I felt like I was at home as they were very welcoming and any small concern or question I had was addressed immediately and with complete courtesy. Joel, Britt and Porsha (sorry if I misspelled) made it very clear that my comfort was their top responsibility my entire stay. Thank you guys so much! If I ever need a place to stay I WILL be back!!
About as uncomfortable as it gets
Opinión escrita el 5 de Marzo de 2019
Hands down the worst place I’ve ever stayed in my life. 3 1/2 stars on Trip Advisor? How is that even possible. Compared to what? A tent in downtown LA?
Tiny room, tiny bed, tiny bathroom
No closet, 5 hangers, no place to put a suitcase except the bed
No vanity in bathroom, no place to put your toiletries
2 hard plastic chairs too small to lay a suitcase on
No maid service unless you stay longer than 14 days
Bare bare bones basic
Very pricey for what you get but then $50./night would be overpriced
These are my first impressions but it can only go down from here anyway
Trying to figure out who gave it more than 1 star, really makes me doubt these reviews are authentic
Rethinking Trip Advisor as a reliable source of reviews after this