Un hotel maravilloso. Personal encantador. Restaurante excepcional
Opinión escrita el 19 de Agosto de 2011
Nos hemos alojado en este hotel al visitar Cracovia, ya que el último día, antes de coger el coche y seguir la ruta, queríamos visitar las minas de sal.
Está justo a escasos 50 metros de la puerta de las minas, pero al estar en la parte trasera, ni te enteras del bullicio de la gente. Por ello está genial, ya que por la mañana te levantas, pillas las entradas, y vuelves a desayunar tranquilamente y a ducharte antes de ir a la mina.
Las habitaciones son amplias, la cama de 1.60. El baño correcto. El hotel estaba limpio. El único pero es el ruido de los ventiladores de la mina.
El restaurante es magnífico. La calidad es inmejorable, y el precio, pues que por 15 euros cenas con la misma calidad que en España lo harías por unos 50. Tiene una pequeña pero buena bodega (a buenos precios). El Pato está esquisito ;-)
Tiene aparcamiento gratuito en la parte trasera y nos dejaron dejar el coche aparcado inclusive después de hacer el check out.
El personal es majísimo, Siempre con una sonrisa, y unas palabras amables y de agradecimiento. He estado en infinidad de hoteles, y este es una grata sorpresa.
Grand Sal Hotel, This is review is only for the restaurant.
Opinión escrita el 7 de Marzo de 2020
I visited the restaurant with my girlfriend and father. We first ordered an appetizer, and 3 glasses of red wine. Then a waitress came with 3 appetizers, and I sai, we didn't order them, but she said yes yes, so we figured out, that these appetizers were on the house, but I mean still, and explanation of why and what the appetizer was, would have been very, especially since it was salmon, and we would like a glass of white wine for the fish. so we then ordered 3 glasses of white wine, just to sit and wait for them, until the waitress walked by our table, and realised that she had forgotten about our wines... minor detail.. after that, my girlfriend, got her appetizer served, which was good, but at the same time, we got 2 bowls off soup with dumplings served, me and my father.. with no spoon.. which we didn't order, so we got a little confused. 1 minute after, another waitress comes to our table, and says sorry, she made a mistake and took the bowls of soup to another table. then after that, we all got our main course at the same time. unfortunately, my father ordered Golonka, but a lamp tenderloin was placed in front of him. He asks the waitress, what is this, because this is not golonka.. and then she says sorry, my mistake, takes the dish, and comes back after 3 minutes and says, we have no more of that dish, you have to choose something else. so he had to choose another dish... I ordered a beef tenderloin, medium rare, and when I cut through my tenderloin, it is more than well done, literally.. so I tell the waitress, that I'm not happy with the way, that is has been prepared, and that I will get a new. at that point I'm a little frustrated and say, I don't think this service is okay, and then the waitress says, you don't have to pay for a new dish. ( i mean, who would ever pay for a second dish when you didn't get the first dish prepared as you ordered. my girlfriend's main dish was okay, the second dish my dad got, was a duck leg with carrot mash, that was overdung by the taste of orange and the duck still had feathers on. my tenderloin second time, was maybe between medium and well done, and at that point, I was so hungry, I didn't want to complain anymore. as an excuse, my father got a glass of wine, because they wouldn't tell him, that they were short of the dish he ordered and just made something else, without telling him. they made a dessert for me, plumbs in wine, but it was terrible, im sorry to say. we ordered a cheese plate for dessert, which was okay, except that we had to remind the waitress, that we would like to have the jams, that comes with the dish because they had forgotten that also... we spend 2 and a half hour there, and not one single time, did they ask us, is everything good? do you need something to drink? we had to call them every single time we needed a refill. my girlfriend sat 1 and a half hour with empty glasses, and they didn't ask her one single time, if she needed something to drink. I'm sorry to say, but for a restaurant, that aims that high, and with those nominations, I was soooo disappointed, both from food and service.. and on top of it, the reception was unable to get hold of a taxi for us, so we had to walk home in rain. not comming there again.