Algumas das comodidades e serviços em destaque incluem internet sem fios grátis e um televisor no espaço comum.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Baseada em 143 avaliações
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O hotel tem sua localização como seu problema, muito dificil achar o hotel que se localiza entre ruas sem sinalização em um bairro de dificil acesso. Tudo isso principalmente pelo idioma muito diferente. Entretanto, o hotel é muito bonito, limpo, de boa vista para o lado norte da ilha de Creta, preço em conta. Vale a pena conhecer Creta e recomendo alugar carro.
Pay the same and stay better
Rooms are really old, beds are the worst cant sleep. Through the window smells like cat poo all evening. shower has not been cleaned in a long time you cant see through the glass you cant even fit properly and we far from big. No bath mats in a shower considering shower door is not closing and shower head sprays water everywhere plus on a note we been given says if you put towels on a floor you will get charged 10€ ask for bath mat ?! isn’t a bath matt should be there already when the floor is super dangerous wet. we get one toilet roll and have to think how much we are using not to run out until cleaner will bring more. Why on holidays i need to be thinking asking about toilet roll or bath mats surely it doesn’t take much effort to leave more i know its a budget hotel but i am a regularly staying in hersonissos and this was the worst hotel i been so far.
We arrived at around 11pm to a note asking to call a number. Which was fine. We were greeted by Spiros who seems very friendly. He showed us to our room. We was not impressed. It was filthy. We expected basic but obviously clean. He then showed us another 2 rooms. So we moved. To be honest. I wish we just left there and then as it wasn’t much better. I’ve stayed in 3* hotels in Corfu Rhodes Crete but this was the worst. We moved after 3 nights to a more relaxing.... 3* hotel, the only thing I would say is. SPYROS is a credit to the hotel. He tried his best to help people. Good on you!!!!
A very bad experience - COCKROACH INCLUDED!
First of all, when we arrived at the airport, the driver that was supposed to transfer us to the hotel seemed to have forgotten about us, and he showed up ”only” 40 minutes later (after we panicked and called the staff at Stelva Villas). The room we were given was small and dark (it only had a small window that remained covered all the time), so I would definitely not recommend it for claustrophobic people. It also smelled very bad inside the room. Every time we entered the room from outside, there was a bad odour and we had to keep the door open for a long time. The bathroom was even smaller and, at the moment we arrived, it seemed very much like it had not been cleaned after the previous guest. The toilet was dirty. There was a tiny little shower, where you could barely move around (and you are hearing this from a tiny person); also looking dirty and uncleaned. The beds and pillows were uncomfortable (but lets just say this is understandable given the price we payed for the room). By by far THE WORST EXPERIENCE was finding a huge cockroach on the wall, one evening, when we came back from the city. And I am definitely not exaggerating, it was HUGE! We checked out the next day, earlier than we were supposed to. Even if we were entitled, we did not ask for any money back, for the last nights that we chose to spend elsewhere. I still cannot understand why it took us so long to realize that staying there was unhealthy (and this statement is coming from someone well aware of this field, as me and my boyfriend are both doctors). Another disadvantage may be the location and the distance from the beach). The staff seemed nice during our stay there. What really bothered me is their response after I reviewed the location on another site, that ended with this sentence: ”Next time please book a higher category of room but be also prepared to pay the price that comes with it”. That was totally unprofessional and showed a tremendous lack of consideration and respect for their clients, especially since we were entitled to ask for a part of the money back (when we left due to their conditions), but never did this. My advice: be very careful if you want to book this place; not everybody can afford a 5 star hotel, but we are entitled to a clean room and healthy conditions, no matter what the price is!!!!
Awful even for budget
Booked two rooms recently - left early to find another accomodation. Noisy all the time, as room was on main way to other areas. Cleaners very loud very early in the morning. Had bites all over from awful lumpy mattress. In Crete you cannot flush paper yet only cleaned every three days so you can guess the smell! At least they could empty the sh*t bin daily?? Parking horrendous, car park in a disused garden next to hotel and car bottoms when trying to access. Plus side, in a nice spot and quiet area and fair pools. Ok if you are 18-30s and out in Malia and never trying to sleep.