Opinión escrita el 22 de Julio de 2021
I love to read reviews of places I am going to potentially visit and I also love to post reviews for people, like you, who want to know what to expect beforehand! First of all, I must say, that I did encounter a hiccup during check-in (my room WAS NOT ready) but Gabbie Hommel (GM) stepped in and took care of the situation quickly and I was able to move into my room within 15-20 minutes! She was quick to apologize and was very professional (THANKS, GABBIE! :)) Once inside the room, I started snapping pics and was very pleased with what I saw! The room was cooled down and smelled really good!! I was traveling with my pet (noted during my reservation and afterwards with a phone call) and pet rooms are located on the 1st floor so I would suggest that if you are traveling with a pet, PLEASE let the hotel know during your reservation so that they can accommodate you. Our stay of 3 nights was very pleasant and, though I did see a few dogs, we did not hear any--YAY!!! The noises that we did hear, and that bothered us, were from the other occupants who just refused to hold the handle to their room doors (as I do) to prevent them from slamming and the washing machine that Housekeeping uses to clean the linens! That machine is a big commercial one and when it begins the spin cycle it sounds like a vacuum cleaner--no wait, a small plane getting ready to take off--then it vibrates so much that we could feel and hear the vibration in our room! Oh yes, our room (109) was RIGHT across the hall from that room, and I guess that because there's so much traffic going in there that that's the reason they don't shut the door. So, imagine trying to sleep in and being awaken by that commotion....yea. Let's talk about that shower--omg, think about the massage setting on yours but it's on steroids! The water pressure was AWESOME with no pressure changes and the hot water STAYED HOT! My only issue was that the water flowed so fast that the drain had trouble keeping up so I was literally standing in about 3-4 inches of water while showering (clogged drain??) The a/c unit, though it was really cold, was really loud when the compressor kicked in. It made watching TV quite interesting because I kept adjusting the volume, hoping no one would complain! The microwave was a nice one--it popped my popcorn perfectly, heated up my pasta that I brought with me and heated my waffle syrup just a bit too hot because I could not figure out how to set it to run for only a few seconds, not a minute, so I manually counted the seconds from 1:00. With Covid-19 protocols still in place, they are only serving grab-n-go breakfast (I took my waffle iron with me!) and they WILL NOT clean your room if you are staying over more than one night. Put your trash outside your door and your dirty linens, too. You can get linens from the Front Desk staff. So, until they are operating like normal, don't expect these things and then get bent out of shape when they aren't happening--I just warned you ahead of time ;). I would advise checking with them to find out what is going on then you won't be disappointed! The Staff was FRIENDLY and PROFESSIONAL and that made a huge difference to me! Now that you have read my review and seen some of the pics that I took, I hope that you give them a chance to provide you with the same level of professionalism that I received.
Relax everything is taken care of
Opinión escrita el 12 de Julio de 2021
I would recommend this to a friend I would definitely come again and they were pet friendly and I'm just a little messed up on the booking they did not book us for a pet friendly room I had something different at first and then they put us in another one so everything was taken care of though
My Terrible Experience
Opinión escrita el 12 de Junio de 2021
I was staying there to get away from someone. That person found my location and the front desk attendant gave them my room number and they came beating on my door and started trouble at the hotel. After I was eventually able to get them to leave, I was unable to sleep for the night and when I asked for a different room I wasn’t granted one.
DO NOT STAY HERE!
Opinión escrita el 22 de Mayo de 2021
Dirty room. Hole in ceiling and shower wall. Dirty pool, pool deck, food on pool deck, and dirty bathroom off pool. Hot tub had brown water floating on top of the water. No towels. Breakfast bar had room temp milk on counter. Air did not cool room. Internet did not work. And I guess finally the least of my problems were the coffee was ice cold! Do not stay here!
Opinión escrita el 19 de Mayo de 2021
Breakfast could have been better. No hot food. Just packaged products I'm sure due to restrictions. Had frozen sausage biscuits and cereal. Juice and coffee and a microwave. Gym exercise area could have been better