Extended Stay America - Dallas - Plano

Precio por noche desde

$ 83

Imagen destacada
Vestíbulo
Habitación

Revisión de TripAdvisor

Basado en 71 reseña

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Este encantador hotel se halla en Plano Area. Los clientes no sufrirán ninguna molestia durante su estancia ya que este establecimiento no admite mascotas.

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Información de la propiedad

Este encantador hotel se halla en Plano Area. Los clientes no sufrirán ninguna molestia durante su estancia ya que este establecimiento no admite mascotas.

Check-in a partir de las: 15:00

Check-out hasta las: 11:00

Comodidades de la propiedad

Misceláneo
Ascensor
No hay cunas / camas para niños disponibles.Protección acrílica entre clientes y empleados en las principales áreas de contactoNo hay camas supletorias disponibles.El establecimiento se limpia con productos desinfectantesEl establecimiento confirma que está implementando medidas adicionales en el área de seguridad del clienteEl establecimiento confirma que está implementando medidas adicionales en el ámbito de la limpiezaSe aplican medidas de distanciamiento socialEstablecimiento para no fumadoresSe proporciona gel desinfectante para manos a los huéspedes.Ropa suciaLos empleados usan equipo de protección personalRecepcion 24 horasInternet inalámbrico gratuitoAcceso para sillas de ruedas (puede haber algunas limitaciones)Café / té en áreas comunesEl uso de mascarilla es obligatorio en el establecimiento.Recepción con acceso para sillas de ruedasAccesibilidad en la habitaciónCamino iluminado a la entradaPiscina al aire libre de temporadaBaño accesible para sillas de ruedasSecador de pelo (previa solicitud)Con una terraza donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada!TelevisiónAprovecha las instalaciones recreativas, que incluyen sauna y gimnasio. Se ofrece además conexión a Internet wifi gratis y asistencia turística (adquisición de entradas).Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada! Se ofrece además una zona de pícnic y una zona para barbacoas.Apreciarás las instalaciones de ocio, que incluyen una piscina al aire libre, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería y un Apreciarás las instalaciones de ocio, que incluyen una piscina al aire libre, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería y un Con una terraza donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada!Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. ECon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. ENo te pierdas las instalaciones recreativas a tu disposición, que incluyen gimnasio y piscina al aire libre de temporada.Cuerda de emergencias en el bañoServicio de champán

Calificación por los huéspedes

TripAdvisor

Calificación de Viajeros
  • Excelente

    30

  • Muy bien

    12

  • Bueno

    7

  • Razonable

    7

  • Mal

    15

Perfil del Viajero
  • De negocios

    23

  • En pareja

    4

  • En solitario

    15

  • En familia

    15

  • Con amigos

    4

Resumen de puntajes
  • Calidad del sueño

  • Habitaciones

  • Limpieza

  • Relación calidad-precio

  • Servicio

  • Ubicación

Horrible and Unsafe

Opinión escrita el 15 de octubre de 2021

We sorely regret choosing Extended Stay America for our temporary residence while house hunting. This is not a hotel; it is a flophouse. The hotel common areas smell and are not clean. Only half of the washers and dryers work. They are expensive ($2.50/load washers and dryers) dirty and small, and often don’t do the job in one cycle. When I asked about the broken machines, I was told to call the 800 number on the machine and deal with a third party. I have started driving to a different neighborhood to do our laundry at a laundromat because the facilities here are so terrible. Our room was dingy and furnished with foul, cheap office chairs that looked like someone had spilled cottage cheese on the seats. Other furniture is upholstered in vinyl, like a nursing home. Water pressure is weak. Toilet clogs repeatedly. We recently lost hot water (it is now back on, but what hotel loses hot water?) We opted to decline housekeeping and clean our suite ourselves. When we asked about fresh linens, we were told to bag up our linens and bring them to the front desk for new ones. I did this and was told that “all” of the linens were in the washers, and to come back after 330pm. It is hard to believe that even single king sheet set was in the washing machines. It was then we also started washing our own sheets to avoid these reindeer games. I also purchased a mattress protector, because I found just a rectangle of what looks like thin batting under the fitted sheet, and it didn’t even cover the whole mattress. Some landscaping genius filled the beds all around the sides and back of the property with large rocks that people will repeatedly use to prop the doors open, which breaches the safety and security of people who are inside. The back of the property of poorly lit and surrounded with thick bushes and shadows. While bringing in groceries one evening, I was briskly approached by a man on a bicycle who got right in my space and offered to “hold the door” for me, then followed right behind me into the building. No idea if he is even staying at this property. Another evening, a man approached me while I was unloading my car in the parking lot and asked me if I knew anyone who had drugs. We are in Plano, in what we thought was a decent area, and yet we do not feel safe entering or exiting this property at night. We were woken at 330am on a Wednesday morning by someone’s music blasting. We have gone through an innumerable number of key cards that just magically lose their ability to open external and room doors. This compounds the feeling of a lack of safety, especially when one has to walk all the way around the dark property to the front door of the back door will not respond to the key. This building is clearly in decline and the owner does the bare minimum. The interior of the property is dingy, odorous and grimy. The stairwells reek of garbage. Guests with dogs leave piles of dog feces on the grass behind the property, which bakes in the sun and smells incredible. Never again. This has been an expensive mistake. You’ve been warned.

nv858

Nice place, great staff, very clean

Opinión escrita el 24 de septiembre de 2021

Very friendly and professional staff. They know me by name. Very impressed by that and it matters. Manager Andrew is on top of things - not that there are any issues because there aren't. Front desk and maintenance staff always say hello and ask how I'm doing. There is another hotel next door that I looked into but they were not as welcoming so I choose to stay here. I would recommend this ESA location to everyone.

ROBERT C

Second day in a row with cold shower

Opinión escrita el 4 de agosto de 2021

Today was the second day in a row of not having hot water in my room. (This was in the same bathroom that drains water from the overhead light and fan exhaust vent during heavy rains, so maybe my expectation are too high.) When I went to the front desk to complain there was a "we're away helping another guest" notice posted. While I waiting for the staff's return the phone rang and the staffer emerged from the back office to answer it. Guess they weren't busy helping other guests after all.

512esac

Extended Stay America Plano/ 2900 Dallas Parkway

Opinión escrita el 22 de julio de 2021

My daughter and I are in between Apts right now. The staff here is friendly, kind and professional. They will go out of their way to help if they can! The hallways smell clean, the rooms are clean and look professional. The pool is clean and we love the breakfast on the go option! The new Manager Andrew has worked really hard to get this place back to pre-Covid and better! It can be a home away from home! It’s near a large Mall and close to shopping centers! It’s a good place to stay!

kimberlybH7364AW

Disgusting

Opinión escrita el 21 de abril de 2021

We stayed for a little over a week. That was way too long. The common areas were horrible and nasty. They never cleaned the halls or wipe down the elevator. They did not clean the rooms. When we checked in i had to sanitize and wipe down the sinks, tub, fridge, toilet etc. You had to take your towels down and hopefully they had some to give you. The internet did not work correctly have the time and was told the technicians were working on it. The hallways smelled of nasty musty smell or horrible cooking. Our room must have had pets in it as there was hair on the chairs for the table and on the couch. The recliner did not work and was broken. The windows would not lock and close tightly. It was piss poor managed.

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