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Basado en 253 reseña
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Información de la propiedad
Este cómodo hotel está situado en Dublin. Residence Inn Pleasanton tiene un total de 135 dormitorios disponibles para sus huéspedes. Los clientes no sufrirán ninguna molestia durante su estancia ya que este establecimiento no admite mascotas.
Check-out hasta las: 11:00
Comodidades de la propiedad
Instalaciones comerciales / InstalacionesSalas de reuniones
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 24 de abril de 2017
Para lo que lo necesitamos estuvo excelente muy limpio, bien ubicado en la zona de ahí ñ, muy buena atención, el desayuno típico americano pero bueno seguro si tendría que ir de nuevo ahí me volvería a quedar en este hotel.
Tried to like this place.
Opinión escrita el 22 de marzo de 2021
The only reason it earned any stars was the staff, who are amazing and deserve a better management company. Under renovation, we had hope for this residence inn as our last experience in Walnut Creek was poor. Sadly- So was this one. Rooms have poor stock of items. Sure the room we were in was renovated with fresh paint and wallpaper, maybe also the carpet, but restocked with old beat up furnishings. Our kitchen towels had holes worn in them. The television system is from the 90s- not kidding. You have to use an app to see a TV programming guide but it’s inconsistent, up and down and then amazingly your iphone acts up- DO NOT USE THAT TV APP IT WILL INVADE YOUR PHONE. No streaming available. WiFi is horrible, losing signal all hours. You have to tell the desk the previous night what your want for breakfast -why??? It never changes. Just a jimmy dean microwave biscuit. If you don’t reserve a breakfast you don’t get one. Thankfully the room windows open as any cooking you do will burn due to the poor old cooktops and beat up pans. Again, great staff. Won’t be back unless desperate for a room.
Clean with Great Staff
Opinión escrita el 5 de febrero de 2021
We just moved to SF Bay area and needed to shelter for 14 days. We arrived and Kerri Keith gave us a room. It was recently remodeled and worked well. The staff could not have been nicer in everyway. The front desk manager Kerri Keith really went above and beyond in all ways. She was so helpful with our needs and really stood out as a great Manager. Room was well equipped and we were able to get deliveries easily for all we needed so really easy stay.
Rude security guard
Opinión escrita el 13 de agosto de 2020
The security guard at this hotel is a horrible mean person. He followed me out to the parking lot yelling at me as though i were a criminal. He said i should feel grateful that he even allowed me to use the reatroom. This security guard is obviously crazy. He even admonished me for getting off work late. I am still in shock. How he treated me was absolutely unacceptable. Then when i called the front desk to get his name, the man wouldn't tell me his name like he was protecting him or something. Never stay here unless you want to be treated like a prisoner of war. The security guard is a horrible mean and scary person and the front desk guy doesn't care.
Staff still superior
Opinión escrita el 29 de junio de 2020
So, the last stop on our trip was the Bay Area. We left San Luis Obispo in the morning, and arrived here before 1:00 PM ... and were warmly welcomed. Like every hotel we encountered, staff and services were pared back to nothing. We will store that information for our post-COVID travel plans ... however, this hotel DID give us a beautifully updated King Suite. It was very clean, and well appointed. Seals everywhere indicating sanitation. The business park and adjoining mall (Stoneridge) look like something out of a post-apocalyptic movie. It is very sad to see the boarded up stores at the mall, and virtually NO traffic in the business park on a weekday. I have made a habit of looking at elevator permits ... more as a meter for attention to detail. This one took the cake ... it expired in 2013! Apart from that ... everything was nice, and we really didn't hear construction noise.