Great location, great service.
Reviewed 4 September, 2021
Despite a booking error which could have been disastrous, the 1872 Team ensured that our long-awaited stay with them was a huge success. We stayed the first couple of nights in their ‘sister’ hotel along the street, hotel Exmo, which e we also highly recommend - a very comfortable room with River view and great breakfast. Carolina and Theresa made us most welcome (and arranged complimentary airport pickup). We then spent 6 nights at 1872 RH, where we directly above the river, with fantastic views across to Giaia and great sunsets. Again, The rooms are very comfortable and Maria looked after us at breakfast impeccably. The breakfast is generous and served in an airy but intimate area downstairs overlooking the river.
Our only issue was the loud music which blared from the drinks joints across the river on the weekend - thankfully one could close the double-glazed windows to block it out!
Thank you to all the team for making our stay in Porto so enjoyable.
Great Little Boutique
Reviewed 3 September, 2021
Great location at the heart of Historic Porto, within walking distance to everything. Service was very friendly and welcoming. Rooms were nice, comfortable. Appreciated their quick response to communication and being accommodating to changes. Welcome Port on arrival was great touch, as was complimentary breakfast everyday in their beautiful main dining/living room. Self-serve beer on tap and water was also a great touch. There is no formal reception or concierge, and at time it can be difficult to find staff as they are in the basement, but a quick dial of reception and they are there to help your every need. Though it is located from next to a McDonald's that can get quite busy with occasional curious eyes seeing who is entering this building, I did not once feel unsafe, nor does the smell of McDonald's trickle into the property.
If minimalism is not for you, then this place is also not for you as rooms dont come with formal closets.
Bathrooms were nice and well appointed, though the toiletry caddie in mine fell off and suctions cups were not working again to stick back on the wall/glass.
Best location, best treatment, best sleep
Reviewed 16 June, 2021
Marvellous small boutique hotel in very downtown Porto. Staff are so welcoming and friendly, you immediately feel at home. Room was not so large, but with a nice river view and a french balcony. Beer from the tap and soft drinks in the living room were free of charge. Breakast also was outstanding. A good choice if you want to avoid these big hotels from the known chains.
Unbelievable Customer Service ; thank you Carolina!
Reviewed 3 June, 2021
To qualify, we haven’t yet stayed at the hotel (our visit to Porto delayed by Covid19 lockdown ), however, we had some very frustrating issues regarding the booking platform we used to book this hotel. Without going into the details of our issue, what become a very upsetting and frustrating issue for us was resolved by Carolina who went above and beyond to help solve our issue ( which had absolutely nothing to do with the Hotel or it’s staff!).
It goes without saying that we are looking forward to visting Porto and staying at 1872 River House and meeting Carolina to give her our personal thanks face to face.
Thank you once again Carolina.
Reviewed 15 September, 2020
Extremely pleasant small, 8 room, bed and breakfast that looks directly out over the river.
As mentioned in other reviews the rooms are not ideal for those with lots of luggage, there is very limited hanging or storage space. The rooms can get hot if you do not like air-conditioning, or noisy from the nearby restaurants if you wish to have the windows open.
Having said that great place to stay if you dont want to be in a bland corporate style hotel.
Very attentive and helpful staff are available during the day.
There seems to be a modern trend though now-a-days to sometimes over do the "customer service", no doubt as a result of over americanising, one can get fed up of being constantly asked if everything is to one's satisfaction.