Reviewed 27 November, 2019
Visited it for 3 nights. No heating in the bathroom, it was brooken. We told the staff, but they just looked at it, did nothing!
The older man in reception was not service minded at all, when we ask questions. The man in the bar was arrogant and and absolutely not helpful at all. Send them to a charming course! Breakfast good, and other staff at the hotel was ok. Never will visit this hotel again
Reviewed 7 September, 2019
This hotel has no place in a beautiful city like Prague.
Our first night here had already set the bar for what we were up against. The food selection was quite basic and the taste bellow average. The only good part was the dessert, and you would have to try to foul that up.
As soon as we came into our room, we saw the worst part of it all - the bathroom doors (if you can even call it that). They would fit much more nicely on the closet, but even that was a stretch. Not only were we not able to lock these closet doors, we weren't even able to close them like normal doors.
The only thing someone had to do to invade your privacy in there was gently pull the door.
At least the bathroom itself was okay even though it was so small.
The beds were pretty basic, and we were not so surprised to find out that even the staff was unenthusiastic about the hotel's image - they didn't even give the room a proper clean up for all 5 days we were there even after we put the "Please clean" sign on our door knob. We weren't even that messy. The worst thing me and my friends did was accidentally leave a big, but shallow stain on one of our pillows and some paper fragments on the floor. One of my friends had to use his blanket as a pillow after that.
Please, avoid if at all possible.
Reviewed 21 August, 2019
This is a one night stay transit hotel. Most guests arrive by coach for one night and leave the next day. There is no restaurant, bar or communal area. The breakfast offerings are the same every day.
On the plus side there is a small convenience store nearby and the hotel is convenient for three tram routes and the metro to the city.
Average hotel that cries for a renovation
Reviewed 16 August, 2019
i was here as a part of a school excursion 3 years ago. Instead of double rooms, there were four of us crammed in the rooms. The extra beds were too small and not so comfy. I slept on the normal bed - it was comfortable. The room was a bit outdated, I especially didn't like the wooden paneling. The breakfast and dinner were poor, bad quality and most of the times uneatable. The wifi only worked in the lobby (barely). And if we wanted wifi in our room, we were supposed to pay an additional fee.
On the other hand, the room was spotless in my opinion. The housekeepers do a fine job, they changed our towels every day and even folded our pjs in a bow. Also, the location is good there is a supermarket and Invalidovna metro station 3-minute walk away.
Honestly an awful hotel
Reviewed 23 June, 2019
Please, if you wish to enjoy your stay in Prague, stay away from this hotel.
Rooms in this hotel are small, beds are uncomfortable and under the beds are clearly uncleaned. Staff at this hotel are so rude, it’s actually unbelievable and I am not exaggerating. The free WiFi available is appalling, your devices will struggle to connect to it. The absolute two worst things about this hotel though have to be the quality of the food and the rudeness of the staff, staff are ignorant and impolite. Food served by the hotel although complimentary drowns in oil and completely tasteless.