TripAdvisor Rating
Based on 453 reviews
See all**Property Location**.Located in Prosser, Best Western Plus The Inn at Horse Heaven is a 2-minute drive from Milbrandt Vineyards and 7 minutes from Sage Bluff Alpacas. This hotel is 32.2 mi (51.8 km) from Toyota Center and 0.1 mi (0.1 km) from Yakima River Valley. Distances are...
More about the hotel
Mixed Opinion
I was going to give this place 2 stars until breakfast this morning. But because the staff was so friendly and the breakfast was great, I bumped it up to 3 stars. Truthfully, it was not worth the price. If you are like me and are traveling and trying to decide between the handful of options in Prosser, don’t assume that this place is better based on price. We were put in a handicapped room and I have no idea why. Not a big deal, but it made the shower not so great. It’s a pretty big hotel and there weren’t many guests, yet there was someone right above us (who happened to be loud). Why not space guests out? The telephone didn’t work, the WiFi was almost non-existent, the front desk person was friendly but couldn’t help me with restaurants that deliver, the sheets and towels were a little dingy, and the room seemed a little less than clean. We weren’t expecting the Ritz Carlton, but a little more attention to detail would have been appreciated.
EXCELLENT PLACE TO STAY!
We have used this BW Hotel over the past three years when traveling through Prosser and the Tri-cities area. The hotel is very clean and comfortable and close to MANY wine tasting venues and GOOD small town eateries. The staff is friendly and very accommodating and ready to assist in your needs. The breakfast is is fresh and plentiful. Plenty of parking for both cars and RVs.
Spacious, Clean Rooms and Satisfying Breakfast
The room was clean, most of it had been updated, although the fridge and dishwasher were pretty old. Very spacious, and very pleasant helpful staff. The breakfast was very good, with the option of a made to order omelet. You order then pick it up so that there is social distance between you and the staff, and you are not mingling with other guests because you take the meal back to your room to eat. The hotel lobby and common areas were very nicely decorated.
Travel in June 2020
We really enjoyed our stay at the Best Western at Horse Heaven, Some changes had to be made due to covid-19, but it was all done so well. Our room was clean & comfortable. The staff was very friendly & accommodating. Breakfast was not the usual buffet, but there was a small menu to order from & eat in your room. We chose custom omelettes & they were very good! Great job making our stay so comfortable & pleasant in a tough time.
Not your average hotel
We love staying at The Inn At Horse Heaven. We have stayed there several times now and it is always something we look forward to. The pool and spa are wonderful and quickly ease the muscle stiffness of hours of driving. Omelets and burritos were made to order, even in this time of covid, and the coffee was always tasty and available, I highly recommend this hotel.