Econo Lodge

Um dos piores hotéis que já me hospedei. Graças a Deus tinha reservado apenas uma noite e cheguei a pensar em mudar de hotel no meio da noite. O quarto tinha um cheiro horrível de mofo e a limpeza em geral era péssima. Tinham vários travesseiros sujos e com fios de cabelo. Não tive coragem de me cobrir com aquela roupa de cama. Nunca tinha me hospedado nessa rede de hoteis econo, foi a primeira e última. Não é porque o hotel é barato que ele tem que ser sujo. Existem outros hotéis com ótimo custo benefício cuja limpeza e conforto são ótimos. Fujam desse estabelecimento.

I stayed here on my way out of state after leaving a conference. The room was good; Parking was no problem, but a bit away from the front door. I moved the car up before I loaded it in the morning so I would not have to walk as far. The TV was a bit clunky, but I was able to get the channels I needed. But the rate was a bit high for an Econo in this area; $89. Plus deposit. I had to pay a $50 deposit that they said I would get back on checkout. When I checked out, the front desk attendant said he did not know about it. I insisted, and he checked, and after a few minutes he 'found' it. One problem that I brought to the attention of the desk on the way out was that the security latch on the door was not screwed in tight. He said he was not aware of it, and would have it fixed. Continental breakfast off the lobby; nothing to crow about, Good flop if you need it, but a bit expensive.

Thought I had already posted a review, and am sorry I am unable to locate the business card where I wrote down the name of the gal at the front desk who was so very helpful every time I needed something. Good customer service is becoming more and more rare, and she was fantastic. Hope management will take note. Work brought me to this area twice and I was glad to find such a nice room at a great price. It was July, and HOT. Each time, my room was comfortably cool upon arrival. Nothing fancy but very clean and spacious, w/fridge/micro & flat screen TV. Appreciate laminate flooring rather than carpeting. Free wifi w/ample signal strength and desk area to work from. Lots of easily accessible outlets & usb ports. Slept well on comfortable beds w/nice linens. Parking lot was well lit and I felt my vehicle was safe. Wish they had automatic doors as navigating overloaded luggage cart was challenging as I wrestled said cart through doorway only to have half my stuff fall off in the lobby once I cleared the hump of the doorjamb. Perhaps the young man on staff who had just checked me in (the first night) could have offered to hold the door rather than watch me struggle as he smoked his cigarette. And from then on, I opted to make two trips instead of using a luggage cart. Didn't partake of continental or use the pool, but both appeared well tended & inviting. One last thing I remember was a $100 charge on your debit/credit card which they remove once they determine you have not damaged or stolen anything. Even high end hotels only mention $50 for incidentals. I am sorry they feel the need to do this and found it rather off-putting after the first visit, as I always leave my rooms very clean, strip the beds, gather the dirty towels, tie up the trash, and tip the maids. Other than that, no complaints at all but might pursue hotel with automatic front doors in the winter, as two trips to bring everything in through an icy parking lot might be a deal breaker for me.

Do not stay here. Housekeeping failed to clean our rooms for three days. When I complained they tried to blame me saying we had left the do not disturb signs in the doors. This despite actually talking to the housekeeper on the second day to make sure they would clean them. After the third day the owner promised a $5 a day discount (big deal) but upon checkout he rudely told me he would not give me any discount again blaming me. The night manager, Jennifer, is even worse. She responds to every review with lie after lie. Additionally the common areas of the hotel are gross, the breakfast was nasty (we tried it the first day) and had to go out after that for fear we would get sick. Even after the staff cleaned the room on the fourth day it wasn’t cleaned well. Stay anywhere but here.

I was pleased with this hotel. The room was VERY clean and spacious. The price was very reasonable and I was honestly not expecting much but was very impressed and will stay there again next time I'm in Pueblo. The only issue I had was the length of time it took to check in, as there was only one clerk and 3 different groups were there at the same time to check in. (No elevator for anyone going to second floor.)