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**Property Location**.With a stay at The Hacienda at Hilton Puerto Vallarta in Puerto Vallarta (South Hotel Zone), you'll be within a 15-minute drive of Cruise Ship Terminal and Malecon. This 4-star hotel is 3.1 mi (5 km) from Bay of Banderas and 3.9 mi (6.3 km) from Playa de los...
More about the hotel**Property Location**.With a stay at The Hacienda at Hilton Puerto Vallarta in Puerto Vallarta (South Hotel Zone), you'll be within a 15-minute drive of Cruise Ship Terminal and Malecon. This 4-star hotel is 3.1 mi (5 km) from Bay of Banderas and 3.9 mi (6.3 km) from Playa de los Muertos. Distances are displayed to the nearest 0.1 mile and kilometer. .Cruise Ship Terminal - 0.7 km / 0.5 mi La Isla - 1.2 km / 0.7 mi Plaza Caracol - 1.4 km / 0.9 mi Vallarta Casino - 2.3 km / 1.4 mi Playa Las Glorias - 2.3 km / 1.4 mi El Faro Lighthouse - 3.2 km / 2 mi Marina Golf Club - 3.9 km / 2.4 mi International Convention Center - 4.1 km / 2.5 mi Camarones Beach - 4.2 km / 2.6 mi Bay of Banderas - 4.5 km / 2.8 mi Teatro Vallarta - 4.7 km / 2.9 mi Malecon - 4.8 km / 3 mi Caballito - 5.1 km / 3.2 mi Los Arcos Amphitheater - 5.3 km / 3.3 mi Naval Historic Museum - 5.3 km / 3.3 mi .The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6.1 km / 3.8 mi. **Rooms**.Make yourself at home in one of the 192 air- conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat- screen televisions with satellite programming provide entertainment, while wired Internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.**Dining**.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all- inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.Enjoy international cuisine at Talvera , one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.**Business, Other Amenities**.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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Based on 181 reviews
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La Hacienda great, the Hilton not so much
The atmosphere at La Hacienda was very nice! Large room (however it was on the first floor and close to the lobby, so a little dark and noisy). The pool area was stunning, very well maintained. As an all-inclusive resort part of the Hilton complex, we could use the facilities from both hotels. However, La Hacienda proved to be the best in the atmosphere, service, and food. From the 3 specialty restaurants (Mexican, French and Italian) the best BY FAR was La Catrina, the Mexican restaurant located at La Hacienda. All the staff from La Hacienda was also nicer than at the Hilton. I had an issue with the wifi in my room, but after it was fixed, it worked well. Housekeeping was a little careless (she forgot to replace towels a couple of times, and she stole a couple of pens I had at the table). As for Covid: hand sanitizer was a rare sight... OVERALL: La Hacienda was a beautiful place to stay, with good food and nice staff. However, the Hilton not so much.
Great hotel, amazing pool, wonderful staff
We had a great time. Food was average. Drink service was great. The staff was very friendly. Would recommend staying her except plan on going out for dinner. Breakfast and lunch were good. Dinner is best going out to a restaurant of your choice.
This Is The Most Awesome Place To Stay While in Puerto Vallarta!
My husband and I come to Puerto Vallarta at least once a year and have stayed at different resorts but the Hilton La Hacienda all adult is quite different and will now be our go-to home away from home. The staff are very friendly and accommodating. Every day is a pool day and in particular we appreciated Antonio and Juan whose attention to service made our stay very comfortable. I hope on our next visit to see them again. The room is very comfortable and stylish with a private pool. Yes, I know, we sat at the main pool all day for two weeks but it was just as nice having couple time in our private pool too. The food is very tasty and drinks too but again, I go back to the service. Antonio and Juan's professionalism and courtesy is noted and one of the main reasons we will return. They made us feel at home and not just a guest. There is a difference. We are saddened that our trip is ending today but we are looking forward to our return maybe sooner this time than later.
Great rooms at Hacienda
Nice large rooms in adult only Hacienda side of Hilton hotel. Overlooking two beautiful pools and lush gardens. Travelled during Covid restrictions and hotel took protecting its visitors seriously, but not to the point that it interfered with the enjoyment of the experience. Staff were very friendly, hard working and efficient, we couldn't have asked for better. Special thanks for the awesome German, Isabel, Juan and Antonio that made our pool experience amazing, and also Pilar, Uleses, Vidal and Formaggio in the restaurants. There were others, but unfortunately I don't remember all their names. Also the gardeners were tireless in their work maintaining the amazing gardens.
Very Enjoyable Stay
We have just returned from a 5-day stay at The Hacienda. We have stayed here previously prior to the pandemic and so were a little bit concerned reading the current reviews. Our concerns proved to be totally unfounded. We had a wonderful time and do not have 1 complaint about anything. We should all expect a little bit of inconvenience and things not being exactly to your liking, given the current circumstances. Not everything was open which was a concern when we arrived. However, now that we have had our vacation, the lack of restaurants and bars did not impact us at all. The service poolside was first class, the restaurants and food great, while the overall attitude of the staff could not be faulted. Five stars to all who work at The Hacienda. Sure it has its faults, but these while minor to me, need to be put into perspective from those complaining about not having a room ready etc etc. We highly recommend this resort and Puerto Vallarta. The covid protocols are excellent and we felt safer here from covid than we do in Southern California.