Well established professional hospitality with minute scope for an improvement!
Reviewed 27 September, 2021
Spacious rooms, well matured front office guys & girls, quick check inn & out, Hygiene, good restaurant, well maintained garden, walk path in to creek water, swimming pool, excellent wash room, faucets, effective centralized AC, coffee maker, mini fridge, door connecting room facility (if a family occupying more than one room), safety vault, giant screen tv, good view etc are well salient features of this hotel.
Restaurant is awesome and in room dining service available. "Ready to eat" items available with lobby shop where one can buy and fill the fridge if travelling with kids are to satisfy elder munching habits
For a tour travel person amenities, need to be addressed like in room slippers, dental kit, shaving kit, note pad , pen/pencil etc which are not available. For these small things, I don't think there is a necessity of cost cutting measures since tariffs are premium, off course worth for the amount paid.
Reviewed 11 September, 2021
A great and awesome experience!
I loved every experience of this hotel — the breakfast, the rooms, the exterior, everything!
We had a great experience travelling as a family. The check-in was very smooth. One thing I loved during the check-in was that when we were outside the hotel, there came a person that handled our baggage. That was very heart warming. The staff in this hotel are very friendly and helpful — the room service, the front desk, the chefs and all those who work at the Garden Grille. The exterior of the hotel was awesome! It was very family friendly and the location of this hotel is excellent! Everything is so near - from malls to groceries.
The rooms were great as well, they had everything we needed. We had neighbours next door who were a bit noisy, but that's fine. In conclusion, I rate this hotel 5 🌟s. Keep it up, Hilton!
One thing I forgot to mention is that, there was a Qur'an in the cupboard which was so wholesome! It was certainly a path to peace. I really loved that it can educate people about what Islam really is. Great job!
Excellent Guest service
Reviewed 4 September, 2021
It was a wonderful experience, we really enjoyed our stay. The staffs are really courteous and friendly, offers any support. Food was nice and delicious, very good choice for breakfast. The facilities are good and clean
Very Nice Hotel👍
Reviewed 3 September, 2021
We had wonderful time during our stay at Hilton Garden Inn RAK . It is located in the heart of the city and its walking distance to Manar Mall. They have wide swimming pool. Wonderful staff like Brady of reception and especially Cristine in the breakfast, she assisted us always. And to their amazing manager Mr. Rahul. Thank you guys.
Good for short stay or stop over
Reviewed 20 August, 2021
We checked in late around 8:30pm and left in the morning after BF did not stay long.
no valvet aervice and the enterance is partially blocked with no parking signs and other prked cars partially blocked the way. We dis not get help for luggage (might be due to late arrival)
I requested if possible upgrade bigger room as we are with kids. They offered free "upgrade". The rate was wrong and I showed the hilton confirmation with price and corrected. I booked directly via hilton web site. Advance payment at checkin.
as booked it has 2 twin bed. or not upgraded. I called to check what is the upgrade and learned the view.
Room is clean and bed is a bit hard, that a liked a lot. We asked a kid bed for 4 years as she might drop and it did not arrive for 40 minutes and we did not call again as she slept meanwhile.
Had only 1 set of towels (1 person)
spacious venue and offer all BF items egg, cold cut, fresh fruits etc. also drinks are all served timely. It is not luxury but good and clean enough for 4 star standard.
Just paid extras quick. Hilton points posted within 24h
easy to find with navigation and also follow the signs. pleanty of free parking is also available.
We did not use but saw from BF/Room a bit crowded for under the week and one main pool only.
I see very first the in the UAE/KSA in a hote mold in the bathroom. Because of climate and on going air condition not friendly for mold. I add the pictures, very interesting to see at hilton chain and wel maintained hotel a remarkable mold.