Hotel in a privileged location, tailored for those looking for a new way to understand, live and feel Barra da Tijuca, the newest and most modern area of Rio de Janeiro.
Values releated to taxes and administratives fees are alreadyincluded at the moment of purchase at the HURB website. No further fee payment of any kind is required once purchase is complete.
Laundry / Dry Cleaning
Free fitness center
Based on 926 reviews
Fantastic staff and nice hotel
Stayed for 11 days nice hotel with amazing staff who are super friendly and very efficient. Bernardo and Larrisa on receptIon were fantastic. The bar and breakfast staff were always very friendly and went out of there way to make me feel comfortable. I would highly recommend this hotel.
Great hotel - lovely staff
We came from the U.K. to visit Río for 4 days. The staff at the hotel couldn’t do enough for us - they were absolutely brilliant. The receptionist Jose was very helpful, and the restaurant staff were all great characters, providing first class service and they were very funny too! Yago made us laugh every night with his stories and made some world class cocktails. Would highly recommend the hotel, Barra was a lovely area and we enjoyed some early morning walks along the beach.
The staff is absolutely first class in service and customer needs understanding. I had big problems with the poor WiFi which affected my work negatively. However, the staff went out of their ways to resolve the problem and always with a great sense of service, attention, and smile. Wifi was poor, all others was good. Affluent and safe location, with a 10 minute walk from the Barra beach and beachwalk. Taxi will take you downtown in 20 minutes. Thank you, I will definitely return!
I booked this hotel for my first three days in Rio de Janeiro, so glad that I did. I have more than 25 years working experience in hotels and this is my review: Front Desk Staff: Everyone smiled in every eye contact of mine. Check in was processed very quickly, as I was traveling all day I really appreciated. I would mention one staff member that I noticed in his natural kindness while dealing with guests, his name is Bernardo, he has a lot of customer service skills. My room: The first thing that I check for a room is cleanliness, I have to say that the bedroom and bathroom were very clean. The only flaw I found was the windows externally slightly dirty. Housekeeping staff absolutely kind and smiley. There was no proper wardrobe in the room, however , keep in consideration that this hotel is targeted for business guests and short stays. I didn’t affected my stay this particularity. Restaurant: In the restaurant I only had breakfast. The dining area was very large and bright, I liked the furniture except the chairs, they looked bit old compared to the rest of the breakfast room. I found a large and tasty selection of hot and cold food. Overall: For what I paid for my stay and for what I experienced I consider this hotel an excellent choice for those who want to come to Rio de Janeiro.
Exceptionally Poor Experience
The room service was never contactable. The room service never picked up the phone. I asked the reception proactively to contact the room service and get back to me.The reception did not do so. The location of this hotel is rather remote. There is no restaurants nearby. On one of the 4 nights I spent there,I had to go to bed without eating. The complained left on the Facebook page 'Radisson Hotel' was neither acknowledged or replied to ~ even though the page states that concerns and complaints are replied within a few hours. The hotness of water in shower as well as in the bathroom was very poor. The water was not hot enough to get a feeling of a good shower. The lighting in the bathroom is very poor. The air-conditioner and thermostat were poorly working. Half way through my stay, the room key stopped working and I had to go down to get it re-validated. The Internet service was very poor and very slow. The English channels offered in the TV were very few. The only positive side was checking and check out. The menu at the breakfast was fair. While small packets of salt were very easily available, I had to specially request pepper on all the days.