Check-out ends at: 11:00
Via Napoleone III n.89, 00185, Rome, Italy - Roma, Lazio - Italy - 00185
Check-out ends at: 11:00
The worst place in the world
Reviewed 24 december, 2019
This place was the most horrible host to get in, well obviously if you can name it. First of all it is a place without my sign that there could be a hostel, the workers are very rude, the reception is made in a kind of disgusting kitchen and is a must to mention that the person who take your data and passport doesn't speak well English and he's very rude. Our experience there was the worst ones. It went run out the WiFi, and it is supposed that per night you are not allowed to have WiFi. When you want to speak with the workers they are yelling all the time and they are impolite and rude, he always told us to shut up and it was disgusting all our stay there. Long story short, it is a place who give you another aspect in Booking or other related pages and when you get there you can find that is a lie and disgusting place with all the elements el involved and the worst place to stay. So not recommended at all.
DON'T book this place!
Reviewed 20 july, 2019
They took my nephew and me to a different address called Walter rooms, and the room we booked was nothing like the one in the photos advertised on Booking.com. The man's English was poor so it was difficult to communicate. Also they wanted the whole amount in cash, eventhough they already charged my credit card, the whole amount!! This is a scam. I complained to Booking.com and they have done nothing about it. The room smelled and the bathroom was mouldy, the towels had holes and stains. The kitchen was nothing like the one in photos on booking.com.
Rome Termini 89 aka Walter House
Reviewed 5 may, 2019
I paid for this hotel and we got sent to Walter House (a few doors down). Don't let them do this to you! We had booked Roma Termini 89 (a few doors down) and we were brought to Walter House without explanation. The establishment doesn't take card, cash only (which rung alarm bells). We were told about breakfast (a few scraps of bread here and there) which was kept in a broken cupboard in the reception area / poor excuse for a dining room. Then we were shown to our "room". It has to be the worst place I have stayed in my life. The room was not clean, the floor was so dusty that we couldn't step on the floor, we had to lay sheets on the floor to keep our feet from infection. The bed was covered in hair and had several unknown stains on it. The BATHROOM. OH MY GOD. I wouldn't even wash an animal in there. The shower was covered in mould and was dirty. It needs demolishing. I couldn't have a shower in there. There was a TV from the 1980s in our room that didn't work (surprise, surprise). When we asked for it to be fixed, we were just told that it didn't work. So why is it there?! Its remotes were in the room also!! The wifi doesn't work. When we reported this, we were told to pull the wifi connection out and put it back in again ourselves (and it still didn't work). There is no reception in the room so we couldn't use our phone data even if we wanted to. This is not a hotel room, this is a prison. The staff should be ashamed of themselves. They should not be allowed to continue operating. If I knew the correct regulatory body to report this hotel to I would! I am not entirely sure what the cleaner is cleaning either. Disgusting "hotel". Come here if you want a prison
Shame on this kind of hostel
Reviewed 15 april, 2019
The owner don t speak english or italian. Very iwfull. Ignorant people working here. Just arrive and scream on me about no paying but i did by booking. Shame on this kind of hostel. The worst of my life
Reviewed 3 april, 2019
I really need to contact the hotel. I have been trying to call since yesterday, but no one answer, and I can’t find their email. If someone have anything that could help me o appreciate. Thank you in advance.