This Hotel has bed Bugs
Reviewed 14 June, 2021
There were bed bugs crawling all over the pillow near my children I immediately notified the worker and they refused to give me a refund. He insisted on me getting another room and I have stated that I was uncomfortable staying another night.
I still have not recieved my refund.
Hateful ass owner
Reviewed 5 June, 2020
The owner is hateful and rude to his customers and told me and my family that he would not rent our rooms to us for another night at the rate that hotel.com has it for he told me that he would decline our reservation for another night at that price he told me that for two people he can rent a rom for 70.00 dollars a night. There was also roaches everywhere no coffee pot in room. My family and I will never book at this hotel again.
Forget this Motel
Reviewed 21 March, 2020
Booked online as stated a handicap room was available.. Arrived to learn that sink in room would not drain water. Decided to stay as had walk-in shower. Shower worked and was ok. Bed was comfortable. Tv worked as did frig. Internet did not work in room, sat in office to use my iPad. Talked with owner who was nice . Seems to have a lot of issues with motel. However, no excuse for fine black dirt in drawers, on tops of outlets, in sink that did not work, dirty towel on floor, dirty cups on sink counter. Not a satisfied experience.
Roaches/Bugs in all rooms!
Reviewed 10 November, 2019
Do NOT BOOK This Property! I've stayed here off and on for the last 3 weeks ONLY because of how cheap the rate was through Expedia and I was trying to provide for my family back home. But, this owner will not honor Expedia as of today. I booked another 5 days and tried to check back in today and he got on the phone and canceled my PAID reservation saying he's not renting his rooms for that rate. That leaves my money tied up with Expedia and no place to stay. He told me he only honors those rates for people who don't stay regularly. Now understand me when I say this place is disgusting, roaches, roach traps, blood stains on the mattresses, ciggerette burns on the blankets; but, I am supporting a whole family back home and I was toughing it out so I could provide for my children. This is the only reason I was staying at this slumlord's hotel. Then he wants to cancel my paid reservation and charge me double what I originally paid?! Please do yourself a favor and book at a nicer hotel or just stay the heck out of Rome Ga. If you can. This place is a dive. Bad. Roaches!!! Nasty!!!
Our SORTA Honeymoon was RUINED
Reviewed 12 October, 2019
Definitely call this property and confirm they received your reservation... and call back on your arrival day to guarantee your room will be available.
This hotel, sometimes listed on booking sites as HOTEL ROME GA HISTORIC DISTRICT, failed to hold a wheelchair accessible room on our PAID reservation... leaving me, my husband, and my handicapped mother who suffers from Alzheimer's... without lodging over 200 miles from home.
I wanted to show my husband my hometown on the first weekend I had off since we got married. It was not our official honeymoon (thats in a couple more weeks!), but it was our first road trip since getting married!!! I booked and paid for this room earlier in the week and called to confirm they had the handicapped accessibility I marked on the reservation. A male employee, or owner, or relative of the owners said they did, and that it was a roll in shower. Little did I know they wouldn't bother to look AT the reservation the day of arrival, and gave away our room, leaving my care dependent mother without lodging. Had it just been my husband and myself, we could have roughed it and slept in the car - worst case scenario. The lady working the night of our arrival was BEYOND RUDE and was the most APATHETIC hotel employee I've ever encountered. She insisted we accept a 2nd floor room... with no elevator... and my mom wheelchair dependent since having a stroke.... That says a LOT as I travel a often for work.
Despite the economical advantages offered by their pricing and a very central location in a decent area... I simply can NOT recommend this property. It took 4 HOURS and a wasted 30 mile (60 mile roundtrip) to the next county over... AND BACK.... find suitable accommodations... We didn't get my mother into bed until nearly midnight!!!!
By the way, 7 days later... I am still fighting for my refund!!!!