the imperial club is so special
Reviewed 18 September, 2021
My experience at the Rome Cavalieri was absolutely amazing thanks to the over the top service at the Imperial Club.
My suite was at the 7th floor , just next to the exclusive club where I enjoyed the best view of Rome sipping great drinks with the most impeccable service.
Ilaria at the club was one of those special people able to make the difference when you travel; attentive, caring, smiling with the eyes (because the mask was covering the face). She was such a sweetheart with both me and my little dog who was always pampered.
I felt so welcomed every time I went there and this is the best feeling when you travel alone.
I give this experience (end this girl) a 10 out of 10 !!!
Thanks from both me and Oliver .
Indeed an extremely wonderful hotel! Loved this hotel.
Reviewed 10 September, 2021
Indeed an extremely wonderful hotel. Very clean, beautiful, great service. Unbelievably caring and helpful staff. They went an extra mile to make sure we had a great stay. An amazing property. Pool was very nice and clean as well. Staff in the concierge, in particular, were so helpful.
Disappointing week in a Vista Suite
Reviewed 9 September, 2021
This is not a 5 start hotel. We spent 7 nights in a Vista Suite. We were very disappointed about the service and availability of basic items. We had a numbers of issues with a room: toilet not flushing, blown electrical circuit, disconnected phone. It's clear the hotel is badly in need of an update and maintenance. In addition, the interaction with the front desk was poor. Basically, they could care less. The conceirge was not much better. And we were in a suite for a week and could not get service! The ATM was not working all week. The is a small store downstairs that is rarely open. Buying a bottle of water is impossible. The restaurants were excellent. But if we did it over again, we would definitely stay elsewhere. Very poor value for the money.
Great Place to Relax in Rome
Reviewed 7 September, 2021
Large convention-like hotel with wonderful personal service that is located on a beautiful property. Lots of outdoor space, trees, pools, and gardens amidst beautiful grounds.
We have been here before and love staying on the Imperial floor and using the Imperial Club for concierge services, drinks and snacks. The rooms are large and the balcony view exquisite overlooking all of Rome, including Vatican City. We check in for a few days after traveling around Italy before departing back to USA at the Rome airport.
There is a large Buffett style breakfast included in their plan and lots of safety and sanitation measures taken now given the Covid situation.
Score a reservation well in advance if you are going to Cavalieri at La Pergola on the rooftop of this fine hotel, it has one of the best chefs and is one of the best restaurants in all of Italy.
So clean so nice
Reviewed 5 September, 2021
The room was beautiful the room was so clean. The breakfast was the best of my life. Very great spot for families or if you want a resort relaxed vibe. Only comment is that if you are a nigh life lover this is not the place, but if you are not fantastic experience.