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Worst hotel ever
Opinión escrita el 13 de Julio de 2019
Dirty stinky bad employees😠😠😠no phone no shower curtain and plugged up shower the list goes on and on a HELL hole I'd rather stay outside then ever have to go back the😫😵😫😵🤮🤮🤮🤮🤮🤮🤮🤮 there's a motel 6 across the street that's 10x better!!!!!!!
Motel 6 across the street is much better
Opinión escrita el 5 de Junio de 2019
Comfortable bed and clean room. 1st night smelled strongly of marijuana as there was a couple in the parking lot under my window smoking and talking to many people. They were sleeping in the car when I left in the morning. 2nd night I was awakened at 1 am to the staff pounding on my door. They told me I was not to be parked in the parking lot and that if I did not move my vehicle across the street it would be towed. When I asked they said no refunds whatsoever.Night 3 I finally got some sleep. I will never stay there again!
Opinión escrita el 30 de Novembre de 2018
Clean room, comfy bed/pillows. Friendly staff. They have a restaurant attached but I did not eat there. Other good restaurants close by too! There are plenty of USB outlets to charge phones which is nice! I’d definitely stay here again!
AVOID AT ALL COSTS!
Opinión escrita el 4 de Agosto de 2018
We are having a wonderful time in Salem, however we cannot recommend our hotel. Despite it being called a lodge, there really isn’t a “lodge” feel to it.
The staircase that we have to walk up to get to our room is very shaky, and feels like it come could completely collapse if there was a small tremor.
Tonight, we came back to our room, and even though we had a “please make up our room “sign on the door, our room had not been made up at all, and the front desk clerk could care less.
Oddly, there is no garbage can in the room, nor is there a phone to call the front desk. How in the world are we supposed to get room service without a phone?
There is a soda machine outside, but the soda machine doesn’t have any diet soda! On our next trip to Salem, we will definitely be picking another hotel.
UPDATE: We stayed here for three nights, and not once did anyone come to make up the room. We left each day with a sign on the door, but nobody came. The front desk clerk could care less, and there was no manager on duty.
The tv barely came in; the phone had been ripped out of the room. Horrible place!!
Do not stay at the Holiday Lodge Salem
Opinión escrita el 22 de Julio de 2018
Do not stay at this hotel. There is a Motel 6 across the street and a Super 8 next door to it. Stay at either of those instead. We unfortunately booked and prepaid online and were unable to get a refund so we were stuck staying at the Holiday Lodge Salem. They don't give refunds for any reason. When we got there, the first thing we noticed is they share their parking lot with a very sketchy strip club. They told us that the recently remodeled room had a crack in the sink, so they were not comfortable putting us in a room that was in disrepair. They gave us a nonsmoking room on the second floor. The room smelled very heavily of cigarette smoke and there were cigarette ashes all over the carpet. There was only half a roll of toilet paper, no towels and no tissue in the room. They insisted that the room didn't smell of cigarette smoke because it was a nonsmoking room, but they didn't come check the room. When I asked for towels, they said they didn't have anymore bath towels or washcloths. They said they couldn't find them, but did give me three hand towels and two rolls of toilet paper because they didn't have any tissue either. We were exhausted and since there was no way to get our money back, we sucked it up and stayed. Overnight, they was some commotion in the parking lot near the strip club. When we left for the day, we took all of our luggage with us because were feared it would be stolen while we were gone. When we returned in the evening, our key card wouldn't work. They told me at the front desk that we had only booked one night. I showed them that we had prepaid for two, and after several failed attempts to reach the manager, they went ahead and reactivated our keycard. The room still smelled, but this time we at least had towels and it looked like they had vacuumed. While waiting for the keycard to be reactivated, I overheard them telling someone that some of the rooms had bedbugs, but they had shut those rooms off while waiting for them to be treated. The next morning, I found a wad of dark hair in the shower drain that hadn't been there the day before and didn't come from me (I'm blonde). While making sure we had everything before we left, I found an empty tube of body glitter under the bed. I honestly can not say anything good about this place.