A 3-star hotel turns into a 5-star, thanks to so efficient MARLENE!
Reviewed 27 November, 2019
Yes, THE STAFF MAKES ALL THE DIFFERENCE!
This is a fairly price 3-star hotel with all the necessary facilities, with in addition a welcomed small pool to unwind and refresh after a long day of sightseeing in beautiful, but hard to access surrounding natural beauties. At some 12 blocks from the main square, I would call it downtown. It offers the luxury to be much quieter than a location on the main square. Breakfast is plain but once again fair for a 3-star hotel.
I spend 3 nights there and I was very pleased. The last night I was there, the city experienced a power failure (apparently due to over use of air conditioned so brace for a repeat) and a massive part of the city was put in the dark around 21h00, peak time for dinner. That translates not only into no light (although the hotel had adequate emergency lights into the corridor - but understandably not in the rooms), but no hard line phone, no wifi, which made some grown-up clients turn into 5 years old by loading on the front desk "manager", a super efficient 25 year old girl, MARLENE, because there was no way to confirm their next day sightseeing, they could not book a restaurant, etc....
MARLENE had been rock solid at handling this very stressing situation by herself , with a smile and calmness. She accompanied me to my room with the light of her personal mobile phone (may I suggest to buy flashlights for the next blackout?) so that I could fine my bearing, as it is not obvious to find your way in a dark room which you are not familiar with). She managed to calm down all the hyper guests brilliantly, while solving many impossible issues. Wow, this girl could manage a 100-room hotel like a symphonic orchestra!!!
I LIFT MY HAT TO MARLENE. SOMEONE IN THE HOSPITALITY BUSINESS WILL FOR SURE COME TO FETCH HER QUICKLY, AS SHE WILL SOON BE IN HIGH DEMAND. WELL DONE MARLENE . YOU FULLY DESERVE IT!!!
Charming hotel and wonderful staff
Reviewed 16 June, 2019
My friend, her four-year-old daughter, and I spent two nights at Delvino Boutique Hotel in late April. We booked it primarily because of its close proximity to the Tren a las Nubes, but I would stay there again in a heartbeat regardless of whether I planned to take the Tren. Our room was very charming, but the gracious staff were the absolute best part of the experience. They were also invaluable l in helping us organize a guide and tour of beautiful Iruya and other points north. Finally, I want to give a shout-out to the wonderful house-branded Torrentes wine that they serve to guests--I bought three bottles to serve at a wine-tasting event at my home, and everyone loved it.
Decent place with friendly receptionist
Reviewed 5 January, 2018
Clean hotel with friendly staff. We booked a king size bed and got a room with a twin, but this was quickly resolved by the receptionist and room attendent.
Comfortable bed. The bathrooms are bit outdated but still maintained and clean.
Breakfast buffet was quite large compared to other hotels and hostels in Argentina.
On their websites they promote being about wine, but you cannot order any glass of wine. They only sell bottles and do not have a menu or list to choose from. Quite disappointing.
charming delightful stay
Reviewed 16 May, 2017
a wine themed hotel in good location, great staff , nice breakfast and a lovely wine bar. Close to entertainment area and aprox 15 minute walk to main square. Stayed there twice and would definitely use again
Reviewed 14 May, 2017
Very pleasant staff, good English spoken, very helpful, Good breakfast, a well maintained property. Bedrooms were good. I had a group of 8 people and all were very pleased. We loved the patios and the grounds but it was too cold for swimming! Very well located to restaurants, bars and main Plaza. There is a beautiful Artesania Shop attached to hotel. I