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viaje de vacaciones en Familia
Opinión escrita el 9 de Abril de 2016
nos hospedamos en este hotel ya que nuestra ruta a San Diego inicio aquí, la verdad el hotel tiene un acceso complicado por unas construcciones al lado, el servicio en general bueno, las habitaciones con algunos detalles pero dentro de niveles aceptables, es una buena opción si viajas a través del I10
juan ignacio e
Opinión escrita el 3 de Agosto de 2014
Fue justo lo que necesitabamos, a 5 minutos de six flag, aire acondicionado, desayuno continental, unicamente para llegar a dormir. La atención no es de lo mejor. Las instalaciones cumplen de acuerdo al precio.
Opinión escrita el 18 de Julio de 2021
We reserved for a three night stay. When we got in they said we reserved a king/smoking when I actually reserved a queen double/non-smoking. Once in the room, one of the pillow cases was missing, and the refrigerator was not working. It was written in marker on the refrigerator itself. We only had two towels for our party of four. One of the sheets smelled like cigarettes the other like cologne both had holes in them that my 7 year old daughter could fit through. That night we were bitten by God knows what bug or insects that were in the sheets. When we ask them to change them out, they said they would, but never did. The next day we address it again and asked them to change the sheets they said they would but again did not by the time we came back to the room. But they did manage to take a second pillowcase. Again I talked to the front desk they gave me the two pillow cases some extra towels and some flat sheets for the bed. The following morning we spoke directly to housekeeping and they said they would change it for us they would change the blankets the comforters everything but we came back to the room at 9:00 p.m. there were no blankets, no flat sheets, no towels, no comforters. I address this with the front desk and they said they had no sheets they could give me. They then said they would throw some in the wash and bring them over to me. I went back twice and they were never ready finally at midnight they gave me two fleece blankets because the comforters were still in the washer. Our stay was amazingly terrible, and I hope to never experience this again at any place.
Horrible experience, no what we expected at all.
Opinión escrita el 14 de Marzo de 2021
We booked a stay at HillView Inn in San Antonio, formerly known as Rodeway Inn, which we did not know at the time of booking. Pictures were deceiving as was the description which indicated access to a gold course. Upon arrival at 5:40pm, check in was 4pm, we were assigned a room that had not yet been cleaned. We were not told our room wasn’t ready. The property is old and could use a coat of paint, inside and out but that was not the real issue. The bathroom and vanity was still dirty with brown stains on the wall and water on the floor. There was used soap left in the bathtub and was trash left under the bed. We had somewhere to be so we left in a hurry. The absolute worst part occurred when we returned. The AC was loud and rattled all night long for minutes at a time. There was no one at the front desk therefore no one to complain to. None of us got any sleep because each time it turned off and on, it popped loudly. When we reported it in the morning the clerk at the front desk didn’t say much of anything and handed us a receipt reflecting a $10 credit. My full payment has already been processed and no credit shows. The property is affordable but I would not recommend this place to my worst enemy.
Opinión escrita el 21 de Julio de 2019
Well I used points on Choice Hotels for a free stay on a quick trip to San Antonio. Non-Smoking room was most definitely used to smoke in. Lights by the bed were not only broken but seriously afraid to even try because the sockets were off exposing wires. Dirty walls . My son commented that the most expensive thing in the room was the toilet. I know it’s Rodeway iInn and the lowest of the Choice Hotel chains but still a discredit to the chain. Needs some updates/clean up considering its high end / high traffic location.