You’ll need to walk three blocks with your pet and the City has many stray dogs. Avoid with pets!
Reviewed 14 August, 2018
I pulled up to this place with my dog and there was no parking - though advertised as nearby. They wanted me to walk three and a half blocks with my dog while stray dogs run all over. I, also, would have needed to make multiple trips. It was such a bad situation I booked an AirBNB. They refused to give a refund. I would not recommend this place if you have pets. Their description is misleading
Noise and spotty hot water and wifi
Reviewed 27 November, 2016
We stayed here two days. The hotel is next to a bar that plays very very loud music almost all night. It was a little difficult to sleep. There was spotty hot water. There is Wi-Fi but it comes and goes. There is a restaurant but it was never open. I believe that there was only one other guest in the hotel and we were there during Thanksgiving week.
Apart from the loud music all night, and the spotty hot water, and the spotty Wi-Fi the hotel was clean and modern and centrally located.
I would not suggest staying here.
First time in San cristobal de las casas
Reviewed 10 November, 2016
The hotel is in the good location and clean good price and little noise because is next to a bar and they need to be more focus in the costumer needs the toilet paper was over repeatedly and we call and take time for them to fix the problem
Good but very noisy
Reviewed 29 May, 2016
The hotel has an amazing location. Its a few steps from the main plaza which is really nice. Its a gorgeous place, big room, very confortable beds. The service is excelent and the personel is always helpfull. The only two bad things for me are that there is no wifi in the room and the noise from the bar is too much. Even on Sunday the bar near by has very loud music late night.
Besidea that, if you wear ear plugs its a great place to stay.
A mixed bag
Reviewed 11 September, 2015
To start off, I'll say that this was definitely the best LOOKING hotel we've stayed in on our many visits to San Cristobal. It's beautifully designed, with a good balance of modern with some traditional elements. The bed was comfy and the pillows were the best I've seen in a mid-range Mexican hotel. We had a room with a private terrace and the light was beautiful! Most other rooms were looking into the courtyard, which didn't get much light.
Unfortunately, there were some significant issues, which made me shorten what was going to be 4 nights at this hotel to one night. Other visitors to this hotel have mentioned that it's loud. It is DEFINITELY loud. It's next to a disco, so that's part of it. Frankly, I could sort of ignore the disco...it becomes background noise after a while. What really bothered me was after the disco closed, some people were in the hotel lobby shouting for 3 hours, and the way the building is constructed, sound bounces around like crazy. We were on the third level, and we could hear the phone ringing at the front desk. It was not restful. Another issue is that there was no Wifi in the room, no matter what network I tried. I had to go to the lobby to get online, which wasn't really a problem for me, but could be for others. The other problem was the bathroom. It was great looking, but very open to the room. Unless you're *really* interested in your travelling partners bathroom habits, it's a little off-putting. There's room to install a simple sliding door on a track, which would make the space more usable for two people, so I'm not sure why the designers skipped that. It was VERY clean and the staff members were very pleasant.