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Best family road trip
Opinión escrita el 9 de Julio de 2021
So happy we found this gem in La Union…a 5-hour drive from Manila. There were still restrictions due to the pandemic and kids can’t swim in the beach but it’s ok. Kids loved the swim up room, loop, slide and the food. It was good having breakfast al fresco but selection can be improved. Hope to bring the entire family here so we can reserve the beachfront for boodle with bonfire! Didn’t go out during our entire stay. Just had lunch before check in at Amare La Cucina and after check out at Kabsat which were both good too and had great views as well.
Transparency and Consistency
Opinión escrita el 8 de Julio de 2021
We’re from Manila and booked in Aureo from July 7-9. Your Manila office did not even advise us that there’s a city ordinance that kids below the age of 17 are not allowed to swim in the beach, not even stay in the sand to play. We’re left with 3 pools to enjoy. Yes we went all the way to La Union for a pool.
Breakfast selections is not okay. I get it that the quantity is based on the occupancy but not the quality. Do not package yoursef as a highend resorf when you cant even offer a good selection in your buffet breakfast. Our last bfast in the hotel, we only had eggplant salad, spanish sardines, ginisang hotdog (not even TJ), eggs station, 3 fruits, bread with terrible butter and salad. Value for money please.
When you watch a concert, I get it that when you watch a concert they are different tiering, there’s a VVIP section, VIP, Gold, Silver etc. but not in this resort especially when you know you paid for a villa and the person who’s being treated as a VIP also got the same villa. Even if the other guest os really a VIP, since he has close in security personnels, the staff particularly in the resort’s Coast restaurant should be consistent in their rules. We’ve been getting the same table for meals and when we specifically requested that the table be reserved for us during bfast the staff said that since its buffer there’ll be lots of guests who’ll be eating, they do not reserve tables. But lo and behold, the VIP guest did have 4 reserved tables for the guest. Quickly removed the reserved tent cards on top of the table when they came. So discriminating.
Excellent. Superb. We will go back.
Opinión escrita el 4 de Julio de 2021
We arrived on July 2 at around 12 noon. Check in time is at 3 pm so we wandered around the resort first and had lunch at Coast. By 12:47 pm, we were notified that our room is ready and we can check in. Wow. That was a treat since it was so hot and sunny. Our room is superb. We booked the Swim Up room which I think is the best ro in the reaort. Our son loved the pool just outside our room balcony. The food from Salt and Sea as well as Coast is yummy. Servings are really huge. The only so so thing I noticed is the breakfast buffet - but maybe because I am not a fan of longganisa and tapa which was served when we were there. Overall, we loved our stay in Aureo. We love love love all the staff also.
Will definitely go back!
Opinión escrita el 21 de Junio de 2021
We love this resort! This our first time to visit Aureo Resort and it did not disappoint us. We love our Swim Up room because it has access straight to the pool. We can swim anytime we want! It's so convinient especially if you have kids you can watch them swim while you lounge on the veranda. The kids love the Lazy River and the slides. Hands down to Mr. Rohit Nazra and to all the staff, they are so courteous and helpful to all our needs. The staff greets us with their hand on their heart! ❤️ The safety protocols were strictly followed. The food is great, imagine eating breakfast with the view of the beach! Amazing! For merienda, we ordered Pancit, Nachos, Halo-halo and it was a hit! The staff from the restaurant, Cherry, was very nice to us. She was polite and attentive to all our needs. They also gave us cupcakes since it was father's day. They offered us welcome drinks too. Over all, it was a pleasant trip to La Union! Will definitely go back to Aureo Resort! Must try! 👍👍👍
Perfect place for a quick break during the Pandemic
Opinión escrita el 8 de Junio de 2021
We absolutely enjoyed our stay in Aureo. Upon check in and until check out, staff were all friendly and very helpful!
We booked the lagoon villa and the location was the best! We had the lazy river behind us and a pool and the beach right in front of us! It was nice relaxing in the balcony when it go too hot. There were a few mosquitoes though but the staff gave us a mosquito lamp.
The food in the restaurant was good with big servings and very affordable. The restaurant staff were also very friendly. They even remembered our preferred spots.
They have a big area for the beach with lots of beach chairs. Kids can run and play on the beach but unfortunately cannot swim (but this is the LGU's rule and not the resort's). We enjoyed lounging on the beach chairs and drinking our cocktails.
Even if there is still Covid, our family with kids and seniors felt totally safe! No room cleaning also but we preferred it that way :) I also liked the fact that they had flasks per room and not bottled water. Good for the environment!
We loved our stay and 4 days did not seem enough. We can't wait to go back :)