Quality Inn & Suites

Stayed 1 night in a queen suite. Room was large, well appointed and we had no issues. Be aware that there is no elevator to 2nd floor. Hotel staff seemed indifferent and breakfast was ok. Decent location but minimal exercise room.

The hotel is an older hotel. It’s could use some updating. I expected a little better for the price I had to pay. Don’t get me wrong the rooms were clean and the bathroom clean. I just expected better. The only complaint I have is that you could hear the people talking in the next room pretty clear. Thank goodness they didn’t talk real late into the night.

Your basic budget hotel. Clean, ample parking, marginal service, no frills, kinda big room, no elevator. In a pretty good location with some restaurants nearby. It will work if you don't have others affordable to consider.

After spending one night at extended stay America we checked out due to such a bad experience. I called Quality Inn and was advised they had a room but the guest had not checked out yet. The front desk clerk was so nice and helpful over the phone. She even offered to call me back to let me know our room was ready and I could head over to the hotel to check in. Just like she promised she called me to let me know the room was almost ready and I could ch should head over to check in. We were staying in a hotel due to water damage to our apartment when our upstairs neighbors overflowed their washer for at least 3-6 hours. We were not sure at the time how long our stay would be. They were very good when we had to extend our stay. The last night when we needed to stay another night we were advised the hotel was sold out but to check back in the morning. Half an hour later when I passed the front desk to walk our dog,, the clerk at the front desk advised me he was able to extend our stay for the last night. The room was always clean and all the staff we encountered were always extremely pleasant and helpful. The only negative we encountered was the breakfast. The eggs must have been powdered eggs instead of real eggs. All in all it was a great stay and I would not hesitate to stay here again if needed. Bathe hotel should be of their excellent staff!

We arrived later in the afternoon and had a few issues with the front desk staff. The person on duty was not familiar with the computer system and had difficulty pulling up our reservation. A more experienced person arrived and finally solved that issue. I assumed it was because we had used Booking.com. Other facilities I have stayed in report issues with Booking.com when registering so I guess I understand her issues. The big issue was the fact there was NO elevator to the second floor. There were a number of us elderly folks registering and a few families with young children. Needless to say, no elevator was not what I wanted to hear when checking in. Getting all our luggage to our room and assisting my wife who had a broken ankle was not good. The reason we took all our luggage to the room was the fact we did not feel secure in the parking lot. No particular reason but we just did not feel safe. The room was decent, clean, quiet and of good size. No decent chairs to sit in but the bed had a light-colored bedspread and was comfortable. I never tried the Wi-Fi, so nothing to say about that. The breakfast the next morning was a pleasant surprise, A large room with many tables was most welcome. The food offered was good and plentiful. No issues. Checkout went without a hitch. I had already paid for the room in advance so we left the key cards and went out way. I will say that I did receive a nice e-mail from the General Manager telling me that the hotel was just purchased by Quality Inn and that many changes were going to happen in the future. But, now is now and the future is the future. Check before you book.