Quarto standard, 1 cama Queen, Acessível, para não fumantes
1 Queen Bed, Suite, Nonsmoking, Upgrade
Quarto standard, 1 cama King, para não fumantes
Suíte, 1 cama Queen, Acessível, para não fumantes (Upgrade)
Suíte, 1 cama King, para não fumantes (Efficiency, Upgrade)
Quarto standard, 2 camas Queen, para não fumantes
Check-out ends at: 11:00
3000 Santa Rosa Ave - Santa Rosa, California - U.S - 95407
Check-out ends at: 11:00
Okay, but I'd look around next time
Reviewed 18 october, 2022
We interrupted the staff's telephone time when we checked in. Otherwise, the staff was okay. Just a place to lay your head and that's it. I have a 200 minimum character minimum here, but there is really nothing more to say.
Reviewed 28 october, 2021
In June 2021, my niece reserved two rooms. My room had a faulty hot water control in the shower. It was very hot and no ability to adjust. There was also no phone in the room to contact the front desk, if as a senior, I burned myself. I,also, did not have a microwave to reheat a takeout. We were charged about $245 for this inferior and unsafe room. The woman at the front desk gave me two names of whom I should contact with my complaint. I have yet to hear from them. Housekeeping and the front desk were courteous to me.
Peanuts and mystery stains
Reviewed 30 july, 2021
There were peanuts on the floor, and dark mystery stains were the first thing I noticed upon arrival. I understand stains happen, but atleast flip the cushions for appearances (the reverse side was unstained) weird residues on various surfaces, one I think was nail polish, so I wasn't too worried about that one, the rest remained unidentified. There was a spot were I could seen gum or something sticky ground into the carpet. I wasn't expecting much given the price, but atleast basic hygiene. I only saw one employee during my stay, the place appeared gravely understaffed.
If you just need the basics
Reviewed 16 june, 2021
The hotel is a little rough around the edges but so is the neighborhood. Room was quite worn. Missing iron, hairdryer didn't work, no light panel over fluorescent tube, & broken latch for door. Paper thin walls and the mattress died years ago. One of the perimeter doors was always propped open, so safety is iffy. On the plus side the staff was friendly and it's a ten minute straight shot to downtown Santa Rosa.
Would stay again
Reviewed 12 june, 2021
First they are dog friendly which is a plus. Bad they put all the dogs on the first floor so if makes walking down the hall challenging. Rooms are carpeted and our room smelled like dog urine but it was tolerable. They did offer tea and coffee service although we did not use them. Out of all the staff we saw only 2 were friendly - overnight staff were rude like they didn't want to be there. We had a credit card snafu but it was resolved in a couple of days. Rooms were comfortable, beds ok (my comforter had holes in it) but over all it was a decent stay