Very good location and great staff
Reviewed 30 January, 2020
I stayed one night, the location is amazing, the staff is super nice and the patios are great. There are lots of nice common spaces. The rooms can be noisy because there isn't much sound isolation, plus the female dormitory opens on one of the patios, so if you leave the windows open because of the heat, and if there are noisy/unconsiderate people using the patio late at night it could be a problem.
Excellent View, Clean Rooms, Bit of a Dodgey Area
Reviewed 30 December, 2019
First of the place was difficult to find. The staircase entrance is hidden inside a shopping alley, so we did a few laps with heavy backpacks looking around Plaza Des Armas square. The lobby is on a high floor and there is no signage at ground level. The entrance to the stairs to get to the lobby is inside a strip of food outlets so its easy to miss. There were no signs on the outside of the building to indicate the hostel is in that particular building as it appears to mostly be residential apartments for locals.
Once inside the check in was smooth and easy enough, the lift is very slow & old and the stairs were easier in this building (just to note if you have suitcases). The room was basic as most hostels, but it was clean and comfortable and a good price for middle of the city. We asked for a view of the Plaza and we got a stunning one among the palm trees we we were appreciative of.
So the hostel has a strange set up, with the main shared dorms, kitchen, lockers, lounge ect on the same floor as the check in lobby, yet all the private rooms are rented in amongst the general population in the same apartment complex. So if you want to use the lockers you need to keep going up/down the stairs to access. Also as the private rooms within the complex are all rented separately some to the hostel others to locals, security can't really be established for your particular room. Lots of people coming and going and there was alot of noise and partying at night in the corridors. With an old school lock and key, there were a few times I reconsidered leaving my valuables behind in the room.
My main concern - and while this is not the hotels fault by any means - but it would appear alot of unsavoury activity goes on in the Plaza De Armas right outside. We witnessed alot of what we assumed was a prostitution ring. Girls would hang out in the plaza touting potential clients all day, with many clients heading up into the different rooms to do business. The 2 big burley guys in leather at the foot of the stairs, kind of gave away what they were up to awsell.
While nothing interfered with our stay, and not alot the hostel can do about it, it is probably a big thing to note this isn't the safest place to stay or roam around at night. All in all we never felt completely unsafe, and your always going to have crime in these big cities, I would just watch your things and keep your wits about you. Location & size of the room was what made it worth the stay.
What a Mixed Bag
Reviewed 18 December, 2019
Location; 10/10 incredible
Room; 7/10 Dirty, old Brocken furniture, poor safety features. Balcony and Views are awesome.
Breakfast; 3/10 basic, low quality.
Building; 5/10 could be incredible but overrun with hookers, pins and Johns... small lift that ain’t fit for purpose.
Overall the location and private balcony we had overlooking Plaza de Armas was the highlights. We had a twin room with private balcony. There is another twin room in this apartment but wasn’t occupied while we were there. The hostel don’t like you having alcohol in the room. We ignored that and had some wine on the balcony each night while the sun set. The goings on down below in the plaza are fascinating.
Worth it for the view
Reviewed 10 December, 2019
I enjoyed this hostel. It ticked all the boxes.Central,clean and cheap. The view was amazing. It is on the 6th and with no lifts working it is a bit of a hike. When I booked this was brought to my attention and I was offered the possibility of staying at their other hostel. Just bear this in mind if you have heavy bags.
The staff were very accommodating and made my stay more enjoyable.
The dorms were basic and comfortable and the breakfast simple but enough.
You need to enter 960 which is directly opposite the tourist information office.
Heart of Santiago
Reviewed 6 November, 2019
We really enjoyed our stay in this beautiful old building. Lucky enough to be given a family room (for 5) just for the two of us. Amazing view of the plaza from the balcony, its bustling with life day and night and we were lucky enough to be treated to a lights show on of the nights from the building opposite. Very central location with good transport links and endless food/shopping options. Staff speak good English.