For one night it was just okay...
Reviewed 13 September, 2021
This hotel caught fire 2 years ago and I guess they just recently reopened. Check-in was fine. We did not get the room I had reserved but since it was only 1 night we managed. First of all, there were no towels. Front desk told me they were on "back order"??? She handed me some small towels. There was no garbage can in the room. Room was okay, seemed clean but I'm not totally sure the sheets had been changed.. Went down for breakfast next morning and it was open but there was only the waffle iron going and a few small muffins. No juice, no coffee (except for a small pot in the lobby)...We went to I-Hop down the road. I'm really disappointed in this hotel. We probably will not be coming back.
Worst Stay Ever! 08/2021
Reviewed 8 September, 2021
By far the worst stay ever. I paid a high price to get worst service than a motel. A lot of things were broken and dusty. Washer, Dryer, Bathrooms, Ice machine, Coffee pump, were all broken, loud and outdated or extra cost. Breakfast was a complete joke I wouldnt even call it breakfast since it was either cereal (which they ran out of flavors) or an orange.. The food also tasted stale. The room had a smell, spills, broken microwave, dust, spiderwebs, and wood chippings. Staff didnt have answers about issues other than "sorry for the inconvenience". Literally only good for a place to stay but not worth the price
Reviewed 2 September, 2021
Rooms were nice and comfortable, bed was very comfortable, and the staff was top-notch. Grace at the front desk is one of the best customer service people we have ever dealt with in any hotel. The hotel was full of construction workers that were noisy up and down halls with letting room doors slam shut late at night which woke us up several times during the night. The common areas were not kept clean at all. Mud tracked in on Friday was still in elevator, common areas, and on hallway carpets was still there on Tuesday morning when we left. They seemed a little short staffed, but this was not acceptable. We were on top floor and internet was very intermittent and slow the whole time we were there.
Decent hotel, very friendly staff
Reviewed 18 August, 2021
Nothing special as far as the overall stay, other than the staff is very friendly and helpful. Towels are smaller than I'm used to for this level of hotel. Internet stopped working, we didn't get a chance to check with front desk and used our own cell hotspot.
BEST hotel in the AREA
Reviewed 16 August, 2021
My family stays in lots of hotels because we travel and we love Wyndham. This one in Schertz Texas is by far the BEST place we have ever stayed. Clean big rooms. Comfortable beds and amazing staff and hotel amenities were above and beyond what we expected. When we are in the San Antonio area we will only stay here from now on. I highly recommend you do the same. You won't regret it!!