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Very nice hotel
Opinión escrita el 9 de Julio de 2021
We really enjoyed our stay here. We were staying with a travel baseball team and we were quite pleased with the easy access to dining and nice lobby area. Staff were kind and accommodating, as well as very welcoming and helpful. Layout of the rooms is very nice too, some privacy can be had in the rooms while everyone can still mingle and visit each other. Overall, nice hotel and we would definitely return!
The best Fairfield Inn I have ever stayed at!
Opinión escrita el 29 de Junio de 2021
I have been a Marriott customer for over forty years, this is the best Fairfield Inn I have ever stayed at. The young lady at the front desk was pleasant and professional. I asked her if the hotel was brand new. She told me that it was nine years old. I highly recommend staying at this hotel.
Staff was nice, system is awful
Opinión escrita el 24 de Mayo de 2021
Arrived at 1am after over 6 hours on the road. Used the app to verify and check in 30 mins out. Got to hotel to find out they overbooked and did not have a room for us despite us checking in. They had booked us a room at another hotel without contacting us, other than an email I couldn’t read while driving.
Went to other hotel, dirty, not well-kept, party outside the main door at some structure. Not family friendly at all. That hotel said they had given away the room because they didn’t have our credit card number, and we were left with nothing with 2 kids and middle of the night.
Went back to Marriott property to see if they could call around we were unfamiliar with area. No rooms anywhere. They then said they had a room they could give us.
The staff handled us nicely, but it was a terrible way to handle a room that was booked and checked in. If the system overbooks it doesn’t work. Can’t just make reservations elsewhere for someone just shooting them an email. We were on the brink of stranded.
Opinión escrita el 12 de Mayo de 2021
The staff, in particular, Katherine, Amanda, and Abby, were very helpful. They helped to solve any challenges our group encountered. We return yearly and thier professionalism makes the trip away from our families and our homes easier.
Extend stay. Glad I’m at this location!
Opinión escrita el 9 de Febrero de 2021
This is now my second time staying at this hotel. Abby, the GM, and all of her staff have been so friendly, accommodating and helpful to my crew in every way possible. They are always polite as soon as we walk in. The rooms were clean, the gym is clean. They are very good about all COVID protocols and have hand sanitizer and masks available. Great place to stay, great staff. Even with a mask on you can see all of their welcoming smiling faces in their eyes.