Charming but odd
Reviewed 24 August, 2021
This is a charming, older property on a beautifully landscaped site set back from the road and is conveniently located to area attractions. As others have noted, it borders a small airport which we found fascinating rather than disruptive. The room was generous and included a small coffee maker, refrigerator and microwave. Although the property appears to have been well-maintained over time, the rooms and furnishings would benefit from more attention. I found the remote check-in and absence of onsite staff odd, especially for a small motel, and would have felt uncomfortable had I been traveling alone.
Out-of-the-way gem that’s close to everything!
Reviewed 21 August, 2021
My family really loved our stay here. It was clean and quiet, but a short drive to restaurants, attractions, etc. If you’re a fan of aviation, the municipal airport is right next door (but planes do not take off in the early morning or at night, so your sleep isn’t disturbed). My favorite part was that each room has its own “front porch,” which was a lovely place to end a day of shopping, sightseeing, etc. with a glass of wine.
Reviewed 8 August, 2021
Thought this place was a gem at first. Location close to attractions and cleanliness was fantastic, except for water pressure in the shower. We were very happy to have our own separate entrance, however we were never told that there was a little runway for small planes that literally flew in and out till 9pm. Then at 1220 am couple walked in our room. All we heard was the door being kicked open, not sure how their key fit into our door. I will admit that our deadbolt would not line up with the door jam, but then that’s absolutely why I know that I locked the bottom door. This place is impossible to get thru to , we called the number we made the reservation thru and they said they would let the owners know, we waited a few days for a response. After a few days I finally went on their website and wrote and explained the situation in the contact section. Someone did get back to us via email and it was not the owners. Poor management for sure and lack of communication. Never saw anyone in office not even check in or check out. MIA
Safe, Friendly and Clean
Reviewed 2 August, 2021
I was told about Spruce Lane Cottages by my sister who lives in Lancaster. It is very clean,safe, and the staff is very friendly and extremely helpful. It reminds me of the family run motels my family used to stay in on Cape Cod many years ago. It is also excellent for families with children. Definitely give this place a try!
Nice Cottages - Poor Management
Reviewed 27 July, 2021
Appreciated the virtual separate building we had at the place. It was clean and in good repair, although the alarm clock didn't work and there were a many tiny ants on the night stand every day. The maid was nice, but the owner, especially his wife, were difficult to understand (w/ strong Indian accents) were difficult to understand. Also, his wife told us when we arrived that all their rooms were reserved for the next day and we had to be out by 11 a.m., but there were cancellations for the next day that we weren't told about, which would have enabled us to stay a 2nd day - as I'd asked about doing. We had packed everything up and put it all in our car and were about to leave when I saw the maid and told her we were going. She then told us that she had us down for staying a 2nd night! Of course, that was good news, but we were upset that we hadn't been told. When I finally (after several phone calls to their main number) got ahold of the owner's wife to confirm that we could, indeed, stay another night, she gave no good excuse for why we hadn't been told and never apologized. If she'd just told me when we checked in that there was a possibility of a cancelation, I would have checked in the morning to find out if we had to get out. The owners need to find a better way to communicate with their customers, or they will lose them.