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Información de la propiedad
The Highfield House Hotel offers you not only fantastic hospitality but also a great environment with a local flavour. The hotel is just over 2 miles from Southampton city centre, within easy access of the M27 & M3 motorways and within walking distance of the university and 326 acres of common. WE ARE PROUD TO OFFER FREE WIFI THROUGHOUT THE HOTEL AND FREE CAR PARKING FOR THE DURATION OF YOU STAY. All of the 71 bedrooms have been refurbished, offering a fresh and contemporary feel with all the modern essentials we cannot do without these days, including en suite, tea and coffee facilities, flat...Más detalles
Check-out hasta las: 11:00
Comodidades de la propiedad
Servicios de recepciónAlmacenamiento de equipaje
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 27 de abril de 2019
Tuve una emergencia hospitalaria estando de viaje en Southampton, y, después de esto, llamé a este hotel de madrugada, y tenían espacio. No existen lujos, pero sí lo imprescindible, y la atención por el personal después de un día difícil, la estupenda acogida y la ayuda, fueron decisivas y desde aquí expreso mi agradecimiento al personal de este hotel. Hicieron todo lo posible por acomodarnos correctamente. El precio, mucho más que aceptable. Doy las gracias a este establecimiento por su acogida a nuestra llegada y por una estancia breve, pero segura y agradable.
Complete Ripoff - Avoid
Opinión escrita el 10 de julio de 2021
We entered into a dark and dingy reception area. After booking in we looked for a lounge, but there are no facilities to speak of other than the actual room. Calling it a hotel is possibly a breach of the trade descriptions act as it is basically a motel. There is a room for breakfast but we did not have breakfast as it was not included in the price. We then dragged our suitcases up a maze of narrow stair cases to the top floor. There is no lift and this is not made clear. Everywhere there is a slightly musty smell from the carpets which should have been put on a bonfire 10 years ago. On getting to the room we were disappointed to have an attic room where half the space is a sloping ceiling. The only light was a small dormer window which barely opens, so there is the same musty and stuffy smell and hardly any light. The double bed takes up most of the room so the bathroom door can't be opened fully and there is no room for an average sized person to sit at the desk. The bathroom was new but everything in it was ultra-budget including the plastic shower curtains.There was air conditioning but you need it to get rid of the musty smell as the window is so small. If the windows are open there is a fair amount of road noise. When we came back from a day out, the dirty mugs had not be replaced and nor had the teabags - only one each. On querying this with reception we were told this was due to Covid. This is fair enough, but they could tell you in advance and provide more teabags and tell you where to get clean mugs. They were provided on request. This was appalling value for money charging reasonable hotel prices for a worse than budget hotel experience. On our return we have booked a travel lodge for half the price and we expect it to to be immeasurably better.
Opinión escrita el 27 de junio de 2021
We stayed in one of the refurbished triple deluxe rooms. We checked in online as requested and then had to check in when we arrived so not sure why we needed to do it online. The reception and corridors are quite dingy and dated. The room itself was pleasant but the double bed wasn’t new as the springs dug into us all night. We had to go back down two flights to get sugar for complimentary tea/coffee and another towel as only two supplied for three people. Reception only had towels so that’s what one of us had to use after showering. The shower base is very slippery when wet and there is no safety mat. There was no cleaning of the room until after we had left we presume but nothing was provided for us to clean the bathroom such as a toilet brush or wipes for the basin. We found out that part of the hotel was being used as a halfway house. Overall we felt it was pricey for a very basic hotel.
Avoid if you need somewhere to actually stay
Opinión escrita el 5 de junio de 2021
DO NOT BOOK.. We booked two rooms, turned up at check in to be told both rooms are cancelled due to a maintenance issue..... Only 300 miles from home with 3 children, ummmm! Not even an apology. Please don't risk this hostel. Better still one week later and still haven't had the refund that we paid in full 3 weeks prior
Don’t come here if you are a family !!!!
Opinión escrita el 7 de mayo de 2021
Turned up and they had zero idea about my booking! I had booked a double room 2xcots and a bath. I got the family room , so was excited until I went up five sets of stairs with two babies and there were no cots at all. I asked for these two cots and the manager looked annoyed that I asked and got me one cot! I said can I have another one and she said it was short notice haha ! What?! I had booked this two weeks ago ! I had to buy my own travel cot! Had no room for my travel cots because a ‘family room ‘ means it’s covered in beds ... so a stag do room basically , no bath to bathe my new born. They then placed my room on top of the bar so we could hear that all night and then they moved in a bunch of teenagers with band equipment next door to me and my children. We had no soap provided which didn’t really bother me at first but no toilet paper was reapplied or tea / coffee. My bins weren’t emptied. Every morning and evening I struggled with my babies up and down stairs ( which are incredibly narrow ) and three bags ( nappy bag / bottle bag and hand bag). I went on this trip to see my mum and introduce her to her grandchildren for the first time, this hotel ruined it completely! I left two days early and I could have swung for that staff tbh because my husband called to ask if I could be moved and they said “ nope” . I hated this hotel , the gray haired lady on the reception was literally the only nice person that worked there and she can do better than working for this crap hole tbh ! If you have a family or you want a quiet break away then don’t bother !!!!!!