Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 358 reviews
Short stay hotel
The Hotel is situated on the edge of town, there are no attractions in town or places to eat. The beach has good surf with many surfers on the water there are 6 Hostel type rooms, the tide is quite strong so swimming in the pool. To west of the Hotel heading towards Galle are more swimmer friendly beaches, we had considered paying a little more and be in Galle itself. We had a Delux room reasonable size, single chair, king bed nice walk in shower and clean small balcony with two chairs AC was off or on temp control by slowing the fan so we requested extra blankets . Restaurant on most days has Buffet style food although not extensive there was sufficient good quality food to meet all dietary requirements with friendly staff, breakfast again catered for all diets including bacon. There is an A la carte and no buffet on Tuedays the food again was of high quality although a long time to serve advice would be book from the Bar and wait to be called. Our major issue with the hotel was location. Although on leaving when we went to pay for the meals some one had put a Bottle of wine on our tab, the signature was not mine but I had to repeat the same conversation with the desk person, the desk manager and then the Hotel manager who bought our signing record when he came to ask if we were sure we had not had a bottle of wine as if we had tried to fraudulently take the wine, I advised that the other 8 bills we had uncured had my signature on and why did they not check that signatures were not the same no answer. I advised the manager he should change policy and ask the person ordering to show the Room Key, and or print their name under the signature. The wine was knocked off the bill I paid cash but had to request an amended bill to prove payment. We had requested a late departure to 2:30 as we were being picked up at 3.30 to leave for the airport this was agreed in advance two days before and the day before but on check out they said no and asked us to vacate immediately before 12 with no offer of room to shower or change the open pool shower by the pool was suggested. there was no one available to bring the cases from the room to the lobby so I carried the two cases from the room there my self. So with No AC in the hotel we sat outside in 38 degrees waiting the 3.5 hrs for pick up and travelled home in sweaty cloths. We were also approached by staff to say not only had we used a bottle of Sprite which we had advised them of from of from the room Bar but also a bottle of Coke another discussion started. Recommendation if your staying here list the items in the room Bar before and agree it, Print you name under the signature and show the staff your room key, that way the only person who knows your name would be a member of staff but they would not know your signature.
On the beach
The beach is at the back door of the hotel. Stayed 2 nights with a bike tour I was on. Like most of the hotels we stayed at in Sri Lanka, there were minor details missing that precluded a 5 star rating but all in all loved this one. The staff were very friendly and immediately fixed any problems we had. My kettle was broken, it was replaced, AC wasn't working in some rooms, including mine but was fixed immediately. Wifi wasn't the best, could log onto games and email, but too slow for Netflix. The food was outstanding. Kudos to the chef. Would want recipes for some of the dishes we had. Bartender Dharma Peer, made a great gin mojito, and the lifeguard Sonnut, (sic?), kept a close eye on swimmers as there is a bit of a rip tide at that beach. Beautiful pool, but loved the ocean. Crystal clear water and lots of surfers catching the waves.
Perfect Stay at Insight Resort !!
Th property is situated right on the beach in Ahangama and has amazing view of the sea from the rooms and restaurant as well. The rooms are simple but nicely done and most of the rooms are with sea view (partial or full view). The restaurant serves Continental and Sri Lankan style food and was delectable. The place is located in between Unawatuna and Mirissa that makes it convenient to visit both the locations. They also have a nice and clean pool with a bar. The overall vibe of the place is tranquil and you will love spending your day/ evening here on the beachside. Special thanks to Housekeeping Manager who provided us with the best sea view room as it was our anniversary. The other staff is equally courteous, respectful and always smiling. We enjoyed our stay at the resort and definitely recommend it.
Nice hotel / Prisons
Hotel nice, service minded staff- food okay, mostly buffet. Rooms okay clean, daily cleaning. Directly to beach, watch the dangerous current. The hotel are placed in the middle of a dirty filthy town, but safe. So if you take a walk down the dusty traffical road you find some (few) good restaurants (owned by Europeans). The hotel could easily change the madras at the pool, they ar well tested and unhealthy. Also the sun beds need some pampering (read change). Rooms fine with air condition.
I stayed for 2 nights and although slightly nervous on the approach, once the gates opened and we checked in, this was clearly a great choice. Nice room overlooking the beach, clean pool and overall pretty well maintained. We understand that a room refurb is planned shortly but I would be harsh to make any real complaint. We wanted to eat out the first night which proved a little difficult without needing a taxi/tuk-tuk ride and we ended up in the hotel restaurant. Not being a fan of buffets we looked at the a la carte but were asked by the head waiter what we fancied. From there on he did an amazing job, brought some terrific food out and made sure we had all we wanted. That attention continued through breakfast and until we left. If I have one comment, there seem to be a large number of trainees on front desk, restaurant and other duties and to be honest, they need help. The chap showing us to the room was enthusiastic and friendly almost to excess but the waiting staff seemed a little lost until the main man told them what to do. Overall, well done and thanks Insight and we may very well be back soon.