Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 750 reviews
Great views, poor service
Let me start by saying what a spectacular view this location has...unfortunately the service was not so good. We attended at midday, purely for a coffee and then decided to stay for a bite to eat. Initially it took 5 mins just to find someone to serve us coffee, which arrived cold. We then requested ‘melon and ham’ to which we were told would be a10 minute wait. 1 hour later this very simple plate arrived, the ham was great, the melon was very un ripe. After waiting so long, we then had go and find someone to pay, this appeared to be a huge inconvenience to the staff. When we mentioned that it took a long time to arrive, the receptionist brusquely stated that we had a ‘nice wait’, that we were lucky as the kitchen shouldn’t have been open (contrary to the what the waiter said) before promptly throwing our change down on the side and resuming reading her magazine. Very strange customer service for a 4 star hotel.... Very disappointing, luckily the view was beautiful.
Great stay in Spello
We stopped at La Bastiglia on a walking tour of Italy in May, 2019. Super place! the staff were spectacular. We were having one piece of luggage transported from hotel to hotel and, so some reason, the transport group missed this day so no luggage. But never fear, the staff of La Bastiglia were on the job and the luggage was found and delivered. Super view from the room, and the dinner that night was the best of the whole month. We ended with drinks in front of the fireplace.
Talk about a room with a view! this Jr suite Arianna had that and so much more!!
Fleeing a miserable time in Marche, we stumbled upon this beautiful place--the junior suite, Arianna. With its panoramic view of the Umbrian countryside, the suite also has a private elevator, jacuzzi tub, and a fireplace, along with a patio. Perhaps because it was before the season, the cost was remarkably reasonable. The staff is attentive and helpful. The restaurant serves creative Umbrian fair. If you go to Umbria, don't skip this hotel or Spello-both may take an effort to get there and are so worth it.
Some are 4 star, some are 2
This hotel is located high on a hill overlooking gorgeous vistas. There are rooms in the hotel that enjoy this view and others that don't at all. The furnishings are tired, but the beds are clean and comfortable. From hearing from other hotel guests, many showers leaked various amount. Our stay was "fine". We did not have a room with any view. Would I go back to this hotel? ONLY if I could be guaranteed one of the 4 star rooms. Other than that, I would give it a pass.
Such a magnificent place in the heart of Umbria. The hotel is very authentic and charming. The accommodation was very good and the staff was so kind. The most magnificent thing was the view and the Italian spirit of the place. Definitely a must visit for the Italian spirit seekers!