Don't Do It!
Opinión escrita el 12 de Decembre de 2019
This is NOT a Ramada by Wyndham. It's not a safe place to stay is a run down, filthy, sketchy hotel. I was duped like so many others into thinking this place looked like the pics shown. NOT AT ALL. Pass on this place, spend a few bucks more and stay down the street.
Hotel was NOT Ramada by Wyndham - now Red Lion.
Opinión escrita el 21 de Octubre de 2019
On check in - there was a sign stating that breakfast had been discontinued. They didn't provide coffee or hot chocolate in the lobby or the room. Just a thermos with hot water for tea. Most of the night there was banging going on (Construction??) on the floor above the rooms.
Every room is different!
Opinión escrita el 10 de Julio de 2019
Ok, where do I start... first of all this isn't a Ramada inn, it's been changed and is now a Red Lion Inn. All of us checking in yesterday were confused because we had made our reservations for a Ramada. My first room, yes, my first room, didn't have a TV that worked, so I got a new room. That room had a broken window, so...a new room for me. But here is what I learned; One room had a clock, but it didn't work. The second room didn't have a clock at all. One room had a fridge but no micro, the other room had both but the fridge was stuck on freeze so everything you put in there froze! One room had a phone that worked, the other didn't. One room had AC that worked, another didn't. No coffee makers in any room.
So dusty. Nothing had been dusted in either rooms in quite a while. Yes, the bathroom was clean and the bed was comfy so if that's all you're looking for then you're set. But...the bed skirt in every room was filthy with drips of..whatever on them. Each room had one thing in common though. Each room had the same grimy upholstered chair in the corner. I wouldn't even set my purse on it let alone my butt! The desk chair in one room was just as bad.
Air conditioning in the rooms but not in the hotel lobby. The breakfast nook in the morning was unbearably warm. Too warm to eat there in comfort. The continental breakfast was...alright, but not great. No cinnamon rolls or pastry worth eating. The sausage was terrible. They ran out of trays and other supplies which made it hard to eat your nosh. So many little things going wrong that the poor girl running the place (only one young lady, bless her heart. She was running everywhere putting out fires) was hard to find at the front desk when you needed her.
No coffee makers in the rooms but there was a coffee station downstairs in the lobby. Oh..and there are no elevators so if you've got luggage, get a ground floor. Which made me wonder...in Washington State, anywhere actually, you can't have handicapped rooms without elevators and my third room on the top floor was definitely a wheelchair room.
The Corral Buffet is right next door but it's not cheap! And don't expect any healthy foods. I had to ask for fresh salad greens because what was there was inedible and bruised. I was told that I should look around the place and notice that I was probably the only one wanting salad! Still, I got fresh greens.
I won't come back to this place. Maybe it's just me but I when I pay this much to stay someplace, I expect a working TV, fridge, micro, faucets (all were backwards so cold was hot and vice versa), door lock, windows, phones, remotes, you name it. I couldn't hit a total satisfaction in the three rooms I had in one evening. If you just want a bed and clean bathroom, and don't need all the other amenities, then this is for you but if you like the little things that come with a room that you're paying over $100 for, don't choose this one. No matter how close to the college it is!
Noisy on the side of the Hwy 2. I had one room that was on the back side and it was pretty quiet but alas, I didn't stay in that room because the TV didn't work and no micro.
The WiFi was sketchy too. And I found at 9PM, I couldn't get online at all with a message telling me that Red Lion was rerouting my web service. It wasn't rerouted, it was just stopped.
Worst Customer Service!
Opinión escrita el 26 de Abril de 2019
I had the worst stay at this motel. The room wasn't even clean or made up when i checked in. I tried contacting their employee melissa and had to leave 3 messages before i even heard back from her and then once i did she called me just to tell me that there is nothing she can do and she left never to be seen again. And im glad i will never have to deal with her again. Will never stay there again EVER!!!
Never felt so disrespected
Opinión escrita el 14 de Abril de 2019
One person on staff completely ruined my review. Stayed here for 3 months. Wouldn't recommend it to a homeless person for free. Lost my business at Whyndam forever. I travel the entire country so Whyndam just lost out on tens of thousands a year from my company. Congratulations! If I were this hotel, the guy that works at night would be immediately terminated for the way I was treated, especially after this hit for future income.