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Midweek getaway to enjoy Spokane
Opinión escrita el 19 de Julio de 2021
We went away for a mid week getaway to Spokane. First they only have one computer that was not working, so we had to come back later to check in. The room smelled of smoke and was not very clean. It was on the 3rd floor they did move us up to the 5th floor which was quieter but the bath tub drain was plugged with hair which I fixed. The a/c filter was black with dirt . I the hall way floors and elevator floors looked like they had not been cleaned in weeks. They could not have any COVID 19 cleaning protocols in place or they are not using them. The Choice group use to have great service and great rooms at fair prices not any more. This property was filthy
In desperate need of total renovation!
Opinión escrita el 23 de Junio de 2021
Yes, this hotel is in a great location near the Spokane Airport but is not a good choice even for one night stay. The staff team were very friendly and helpful but the building is in extremely poor shape. the Building itself was probably built back in the 60's or 70's and looks like it has not been touched since. Tape on tile hallway floors to alert you for trip hazards, a padlock on the door to the spa area, lights out in the hallways, rooms smell, paint chipping, brick construction chipping, outside trash containers overflowing. Until money is put into this place to upgrade and do a total gut job there are too many other options out there.
Slimey, Gross, Discusting
Opinión escrita el 17 de Junio de 2021
Warning, find someplace else! This hotel should be demolished. I don't know where to start. Room not ready upon arrival, ok give me another room. No rooms clean. They send someone up to check what rooms are clean, and give us a key. After my husband observed various odd activities and filth in the parking lot, he said lets go check out the room first. I have attached a copy of a photo of the "patio" and entrance door that we had to pass to get to a ground floor elevator (didn't what to have to go up a flight of stairs to get to one.) The minute I saw the patio area (former pool), the condition of the entrance area, and the carpeting once we got inside, I thought this isn't going to be good. We approached the door, which wasn't even closed all the way. Immediately I could see that the beds had not been made. I turned to look to my right into the bathroom, and I won't tell you what was in the toilet + blood. We immediately returned to the front office and said give us our money back. (Just thought, normally hotels don't run your room charge until the night of your last stay. Why had they already run the 3 nights we were to be there?) Corporate needs to get their name off that building.
Opinión escrita el 3 de Junio de 2021
I have traveled on the road for work for the past 11 years, and stayed in many quality inns. This by far is the nastiest, not only of quality inns but of any chain! Rotten food left in mini fridge, what looks to be blood on shower curtain, pubes all over toilet seat,and bugs/flies galore in room!
One word for this room: GROSS!
Comfortable and Quiet
Opinión escrita el 2 de Marzo de 2021
Enjoyed the stay . The room was very clean. Excellent bed, soft sheets and pillows, big T.V. nice shower, microwave and fridge were very clean. Nice lighting in the room and a door to walk outside to a balcony that is private. The staff was very friendly, kind and helpful. Really liked the location and the price was right. I would recommend this hotel. They are covid friendly. Great Mexican restaurant right across the street.
Shuddle service to the airport and wake up calls. They made my stay comfortable and it was nice and quiet.