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Friendly and welcoming
Opinión escrita el 28 de Julio de 2021
We have stayed here a couple of times as we are visiting my brother and his family who live in Stowmarket. We return because the hotel is spotlessly clean, the staff are warm welcoming and go above and beyond. We met Sean, who was very pleasant hard working and professional, he was very accommodating and had a nice way with him. We would highly recommend the Cedars and will definitely be staying again in the not so distant future. Thank you to all the staff for working so hard through very testing times.👏👏
Clean and comfortable
Opinión escrita el 26 de Julio de 2021
Very enjoyable stay, tasty breakfast, like to say a special thanks to Vicky for looking after us at breakfast each morning, hotel was clean and comfortable albeit a little "tired" but nothing that spoilt our stay. We would return to this hotel again.
Ok. But not great.
Opinión escrita el 24 de Julio de 2021
Whilst I appreciate we're just coming out of a time, there are little things here that they aren't doing, but others are.
No food available, silly bar opening times, 6 -10.30? Even for residents.
But it does look like they may be under-staffed. And for the price of the room, I can't complain too much.
Moving on..The rooms are ok, but in need of a refurbishment. Unfortunately the bed was extremely uncomfortable, lumpy and hard. And not made up very well.
I was looking forward to this.
We both asked for our bacon and sausage to be cooked well done, as experience has told me most breakfast 'chefs' are scared of cooking anything for longer than 5 mins. This request was either ignored, or forgotten by the clearly overworked waitress taking orders. So along with the barely cooked hash brown, and a handful of everything else, not brilliant. Nice toast. Terrible coffee!
You only do the one meal. Get it right!
Overall, you get what you pay for. I just wished I'd paid a bit more and got more.
Not bad. But not great.
I'd stay again, but needs a lot of improvement before I do.
Clean & comfy
Opinión escrita el 7 de Julio de 2021
Only had one night here but it was very good. Restaurant wasn’t open but they don’t mind you getting a takeaway and using the cutlery plates etc.
Breakfast was very good especially the bacon.
All the staff were friendly and helpful, Vicki served us with breakfast and she was lovely had a chat about football with my husband.
Yes the hotel is a bit tired but as I said it’s clean and comfy.
Family wedding in Pettaugh ( 2 night stay )
Opinión escrita el 5 de Julio de 2021
Taking into consideration the trials and tribulations caused by covid restrictions, what a great job you all do. Julie C the GM checked us in ( very late check in ) served us at the bar, helped serve breakfast the next day etc . Breakfast chef , well, what a great breakfast . Waitress, thanks , very efficient and polite service . Rooms easily quite adequate , large car park, easy to find etc . Thanks. ( from Grizzly Adams and his Dad )