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Información de la propiedad
Bienvenido al hotel SpringHill Suites by Marriott® Houston Sugar Land, el más reciente de la región de Sugar Land y Stafford. Este hotel ofrece una combinación perfecta de diseño y funcionalidad, con comodidades modernas que le ayudarán a mantenerse fresco y productivo.
Check-out hasta las: 11:00
Comodidades de la propiedad
Piscina e instalaciones de bienestarPiscinaPiscina cubierta
Instalaciones comerciales / InstalacionesCentro de negocios
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Clean and comfortable hotel in Sugar Land TX - New Management Team!
Opinión escrita el 20 de octubre de 2021
I am staying at the SpringHill Suites Houston Sugar Land a part of a business trip. I choose this hotel for the price (lowest priced Marriott-branded property in the area), proximity to my new store opening event and easy freeway frontage road access. When I checked in was very clean and the A/C was running, making the room cool to enter. The room has two queen-sized beds and a tub. Being a suite, it also has a comfortable sofa area (with a sofa bed) with a workstation with a frosted glass sliding partition from the two beds. Parking is plentiful & east to enter and leave. The area feels very safe and close to many restaurants, all of which are accessible from the frontage road on either side of I-69. The lobby offers a nice "grab & go" breakfast. They were fully up and running just before 6 AM. What makes this hotel stand out is the front desk management and team. They went out of their way to make my short stay enjoyable. I understand this team is new to the property. They said they are committed to bringing up the standards at this property to guests expectations. Please give this property a try when visiting the Sugar Land TX area.
Definitely coming back!
Opinión escrita el 30 de junio de 2021
I live in the area and needed a place to escape for a couple of days. This hotel was just what I needed! All of the staff was very friendly, met Amine, Johnny and Caroline. Plus everything was clean! Will definitely be returning next time I want a quick get away!
Staff saved the trip.
Opinión escrita el 29 de junio de 2021
Upon first arriving, we had to switch rooms because of a maintenance issue. Our second room was much better, however, we noticed the wallpaper coming off the walls and had issues with ants in our room. The only thing that saved us from not being upset with our stay was the front desk clerk, Ike! Ike was fantastic! He always had a smile, was super helpful with anything we needed. Welcomed us like old friends whenever we would return and was always willing to do whatever he could to make our stay great. Ike definitely saved this hotel name in our book.
Don't stay here
Opinión escrita el 3 de abril de 2021
Picked this hotel because someone in the review said this hotel is newer. I assumed that it was remodeled. It wasn't. The room is a couple decades old, at least. My profile specifically states that I prefer a room on the top floor. Received a 2nd floor room next to the elevator. Asked to be put on the top floor away from the elevator and to avoid people stumping on the floor above us. The woman gave me the 3rd floor that's one room away from the elevator. There are 4 floors in this hotel. During our conversation, she even mentioned that the occupancy was low. It was late, I just accepted what I got. Got to the room, the fridge wasn't working, it was dirty and smelly. The AC made loud rattling noise when it's on. No one bothered to attend to the men's room or bothered to filled the paper towel dispenser. Asked the maid service person who was cleaning a room next door for a laundry bag and was told that she didn't have any. This place is a dump!
Great service from staff!
Opinión escrita el 17 de febrero de 2021
The wife and I came here for a weekend stay from the Northeast. It happened to be during the worst winter storm of the century. This staff stayed there... trapped! I had to ask because the same people were at the front desk for several days. There were no rooms available because of the massive power outages, and people were being stuck in their homes in the frigid temperatures. They all remained professional and hospitable regardless of even some rude guy going up and yelling at them for something minuscule compared to The fact that people are sleeping in cold homes. Shout out to Veronica at the front desk! She was much more professional than I would have been! I'm very impressed and would definitely come back here.