Holiday Inn Washington

We stayed for 3 nights dinner, bed and breakfast and really enjoyed ourselves. Lovely 3 course dinners, excellent breakfast. One of the best we have had. We were offered different types of eggs and even freshly made omelettes were on offer. Spotlessly clean, friendly, helpful staff. Lots of hand sanitizer, tables well spaced out, and cleaned regularly. Breakfast items were all individually wrapped so very hygienic. The manager Paul came over for a chat and asked for feedback on our stay. Great waiter service and staff on reception and bars were very polite. Good selection of drinks and reasonably priced. Will definitely return. Could not fault anything. David was our waiter on the last night and went out of his way to make sure we had everything we needed.

We really thought everyone working in this hotel tried their very best to make our stay a great experience. Yes it’s a budget hotel, so expectations aren’t too high, but they went over and above to make this a pleasurable experience. Yes and even the food for hotel food was half decent. So thanks to all the staff and management

The staff here are all extremely friendly and helpful and very professional. The hotel was spotless with very good Covid safety rules in place, hand sanitiser readily available, lots of cleaning of tables etc so we felt very safe. Breakfast was good and there was gluten free toast available and dairy free milk. Staff served the hot food from the buffet for you and you could also order eggs to be cooked to your preference. The evening menu was good and had allergens listed so it was easy to see which dishes were gluten free, vegan etc. There is an app system in place for ordering food and drink. We had never used this before but soon worked out what to do. We did order two lots of drinks twice but the barman noticed this straight away and came to check if we wanted to cancel one, we were pleased he was so on the ball. This hotel is excellent value for money to stay in. We came up to visit family and will be using it again.

The hotel is in a good location close to the A1, looks like it could do with a tidy up on the outside but it's a lot better on the inside. The bar area is welcoming. Unfortunately there are a lot of homeless people staying in the hotel which makes staying at a nice hotel very undesirable. If you stay here be prepared to witness the police attending daily, fighting and drug taking, very unsettling.

I stay in Holiday Inns quite a lot but not this one ever again. Rooms a shabby and tired and need a makeover. What was quite noticeable on checking in , was people walking to and fro in pyjamas, going out to “smokers corner” just outside the door.Obviously being accommodated at the local councils cost. Food was ok , but the place has a grubby feel about it.