Baseado em 58 avaliação
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Informações do estabelecimento
Este agradável hotel fica em Red Deer. O Days Inn by Wyndham Sylvan Lake dispõe de um total de 41 quartos de hóspedes. O imóvel oferece ligação de internet por Wi-Fi nas áreas comuns. A receção está aberta o dia todo. As áreas comuns são adequadas para pessoas que necessitam de cadeiras de rodas. O Days Inn by Wyndham Sylvan Lake dispõe de estacionamento. O Days Inn by Wyndham Sylvan Lake segue políticas de sustentabilidade ambiental. Podem ser aplicadas taxas adicionais para alguns destes serviços.
Saída até: 11:00
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Avaliou em 22 de agosto de 2020
We have stayed in hotels and motels around the world. So relevantly speaking! This place is the definition of a low end. The proprietor is obviously much more interested in your money than providing a clean, quality property and experience.
Worst customer service.
Avaliou em 13 de agosto de 2020
Power went off in our room, no available maintenance, staff don't know what to do. Room description has a kitchenette upon booking but there is no kitchenette in any room according to the staff. No complimentary breakfast is being offered as well.
Maintenance and housekeeping issues, no elevator, tiny rooms, etc etc
Avaliou em 8 de agosto de 2020
We were disappointed by this small hotel. At first glance, it looked okay, but looking closer, a myriad of problems started to emerge. The glass in the entrance door is broken. Next we found out there is no elevator, and we were on the third floor. As we carried our bags up the stairs, we began to notice the scope of the negligent housekeeping: dirty, stained carpets, dirty windows and sills in the stairwell. We were a little surprised just how tiny the room was, not that it was a problem for us, but a large person would struggle in this space. Generally speaking, we liked the decor, the lighting, and very high bed was very comfortable. Unfortunately, many housekeeping and maintenance problems in the room soon became evident, from the broken safety latch on the door, to the permanently fixed crooked picture on the wall, to the hard water stains on the faucet on the sink, to the dripping bathtub faucet, with the related hard water stains in the enamel chipped bathtub. Oddly, the air conditioner vents into the enclosed, very dirty balcony which is too narrow for even a chair. The fridge in the room looked quite scratched and dented, and the door had been badly repaired. We were shocked to find no Kleenex in the room, and the front desk said they were out of it. They had also shut down all the ice machines, suggesting it was a Wyndham policy, but we have stayed in at least 5 Wyndham hotels this year, and all but this one had ice. They also didn't serve breakfast or offer any options - the other Wyndham hotels we've stayed this year all served breakfast. All these seem to be a matter of a lack of management, along with indifferent housekeeping and maintenance. All these add up to poor value. It is sad when management and staff have no pride in their business.
Nice newly-refurbished room, good value
Avaliou em 30 de julho de 2020
Stayed here on a summer weekend because of the decent location (not on lake, but just a few blocks away) and great value compared to other options on the same date. The room was small-ish, but quite nice and clearly recently updated. Queen room had "mini-kitchenette" with fridge, microwave, sink and coffee maker. Bed was very good, TV setup appears new and everything worked well. Front desk people were very friendly and helpful. Overall, everything was good and would stay here again.
WE WERE TREATED LIKE FAMILY, IT FELT LIKE HOME!!
Avaliou em 8 de dezembro de 2019
***10/10*** this hotel deserves an 11! Upon arrival, we were welcomed by Sharon, and treated as though we were VIP, even though we arrived without a reservation. We were given our choice of room , offered a tour of the hotel, and given a detailed explanation of attractions near by. All of the staff at the hotel were caring and helpful. The rooms were all clean and newly renovated. I would highly recommend this hotel for anyone who would like to remember what hospitality and great service really was about.