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Opinión escrita el 11 de Julio de 2021
Stayed one night with my husband. As soon as you walk out the elevator you get hit with that awful, humid, musty smell. The room? Musty, moldy smelling also. Hated how the toilet seat is almost flushed to the ground it’s soooo low. Very uncomfortable mattress. Pillows smell like someone had just laid their heads on them eeeewwww… sheets so thin and just don’t smell clean at all.
The only good thing I can say about this hotel is that the front desk girl was nice. That’s about it. Needless to say we won’t be staying there again.
One of the best traveler hotels we've stayed at
Opinión escrita el 25 de Abril de 2021
This was excellent value. Exceptionally clean, quiet room with spacious and spotless common areas. A warm welcome. Courteous staff. The 5th floor room had everything we needed. The elevators were fast. Check-in and check-out were flawless. A great night's stay. I recommend this hotel .
Opinión escrita el 3 de Marzo de 2021
The best recommendation for this hotel is it's proximity to Advent Waterman Hospital. The hotel itself seems worn, the rooms sparsely stocked with amenities. There is a laundry which is handy and a pool. The "hot" breakfast is frozen sandwiches microwaved by the staff and instant oatmeal. Staff are friendly and cleaning staff helpful.
Reservation for 5 nights/ only stayed one
Opinión escrita el 20 de Septiembre de 2020
In town for business. Young lady at front desk (Mellissa?) extremely rude and unwilling to help us with local info. When I complained the room smelled like cigarettes, she sent someone up with room spray. There were many vacant rooms, but she would not change our room. We checked out the next day.
Room smells like a wet dog
Opinión escrita el 4 de Agosto de 2020
When entering the building a sign is posted on the door recommending masks. Great, this made me feel good. However, none of the staff was wearing a mask. I also observed a maintenance person fingering the candy in the candy dish. No Covid avoidance here.
One of the two room keys would not work, but fortunately the other did. Upon entering the room the smell was quite off putting, it smelled like wet dog, or perhaps cat. My wife said it just stinks. I noticed that the sofa was covered with white pet fur. I brushed some of it off, but decided it's not my job, and is not healthy to do so.
I attempted to call the front desk from the room phone, but the phone did not work. I then attempted to call the phone number for the hotel shown on the phone, but a fax machine answered. On a hunch I then called the fax number and a person did answer. The fax number and the voice number were reversed on the phone number card.
The front desk answered and I requested that housekeeping come up and clean the sofa as well as the food crumbs from the foot stool. She said no one was available but she would move me to another room. I declined since pets are allowed and I had no assurance that another room would be any better. I did however go down to the front desk to get a sheet to cover the sofa. I also asked for a manager, but was told that there isn't one today.
When I wonder were the windows last cleaned?
No masks, fingering food by staff, wet dog smell, inoperable phone, pet fur on sofa. I won't be back, and encourage other potential guests to be forewarned.