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I wish I could give this place a 5 star review
Opinión escrita el 9 de Julio de 2021
I wish I could give this hotel a 5/5 review, but even though I don’t, I’d still recommend staying here. On the positive side, the reception desk staffer was friendly and polite. The room we stayed in was clean. The dining area looked spacious and welcoming. And then, things just started to go wrong. After a 9 hour day of driving, we were hot and tired (as most travelers are.) I went up to my room, opened the door and it was obvious that a guest was still using the room. Suitcases were visible and other signs of occupancy. I went back downstairs and told the receptionist. She was visibly flustered and it took about 10 minutes or so for her to resolve this issue and offer me another room.Perhaps she is a new employee because the room issue was resolved when a housekeeping staffer arrived and helped her determine what to do. I went back upstairs, and the key would not open the door. I went back downstairs and she apologized and fixed the key. All those small issues combined were exasperating, but the staff was pleasant and the hotel seemed clean and well taken care of. I’d still recommend it.
one night stop for a family of 6
Opinión escrita el 29 de Junio de 2021
My family and I were on a road trip from eastern PA to Branson MO. This hotel was at the 11 1/2 hour mark of a 17 hour trip. The #1 reason we chose it was because it could fit 6 people in one room. We were so pleasantly surprised when we entered the room. It was HUGE! It had the standard 2 queens with a pull out sofa but it was also twice as wide as most hotel rooms we've stayed in. There was a table that could seat 4 people and it had a full sized fridge. I don't know if all of the rooms are this large. I'd imagine not, but I don't think we paid much more than we would have for a regular room. Everything seemed brand new and very clean both inside the room and in the lobby and hallway areas. We did need to call down for a blanket for the pull out bed. They had sheets and pillows but the blanket wasn't there. The woman working the front desk was up in just a few minutes. I was also super excited for the return of hot breakfast! They had 3 kinds of omeletts (premed and in a chaffing dish), Jimmy Dean pre-made breakfast sandwiches, cereal fruit, hot cinnamon buns, yogurt, juices, etc.
I will agree with the last reviewer that as of June 2021, the pool was closed and that would be disappointing for anyone coming, especially with kids. I, personally, was glad because I didn't want to deal with wet bathing suits when we were only stopping there to sleep and eat. The pool closure was a maintenance issue, not a covid issue. We looked in and saw a large piece of equipment next to the pool area that they must have been working on. I think it would be a safety issue to have the hot tub open while the pool was not. Plus, it would be difficult to monitor how many people would try to use the hot tub (or jump into the pool anyway) if they had opened the hot tub while the pool was closed since they don't have someone working in the pool area. So while it's disappointing if you're expecting a pool or hot tub, I'd say it made more sense to close both rather than trying to keep the hot tub open. If you're staying there soon and hoping to swim, call to check to see if it's open.
I would definitely stay here again if we were going through. We loved it.
Opinión escrita el 25 de Junio de 2021
When I am looking for a hotel to stay at I check out the pics. I want to know if they have a hot tub. I will pick a hotel just for the hot tub. Notice the default pic for this Holiday Inn Express & Suites Terre Haute has a pool and hot tub. We arrived to a sign that said it was closed. That's disappointing. What's even more disappointing is that it was the pool that had a problem, not the hot tub. Now when I worked at a gym we would block off the pool if there were issues. This hotel did not do that, they closed off both, even though there would have been enough room to block off the pool and still be able to safely use the hot tub.
Opinión escrita el 23 de Abril de 2021
10 minutes ago on ￼ Google
No coffee in the room. Went to brkfst at 0725 an No sandwich left, not a fan of oatmeal, so having paid for brkfst here I had to go buy brkfst elsewhere. Not what I expect from my stays at Holiday inn Express...
safe, clean, & comfortable
Opinión escrita el 23 de Febrero de 2021
On a cross-country road trip, we picked this stop out of a hat, expecting adequacy. We were very pleasantly surprised. I was met at the desk with my room key and everything ready. The clerk was friendly and helpful. It's clear that they are taking all the Covid precautions. Our room was sparkling clean. Everything was shiny, new, and in working order. Parking is well-lit and the hotel is in a safe area. We passed a quiet, restful night. We will be back.