TownePlace Suites Thunder Bay

Starting at

$ 96

Property Location A stay at TownePlace Suites by Marriott Thunder Bay places you in the heart of Thunder Bay, within a 5-minute drive of Thunder Bay Art Gallery and Intercity Shopping Centre. This aparthotel is 1.3 mi (2.1 km) from Centennial Botanical Conservatory and 1.5 mi (2.4 km) from Thunder B...

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Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Location A stay at TownePlace Suites by Marriott Thunder Bay places you in the heart of Thunder Bay, within a 5-minute drive of Thunder Bay Art Gallery and Intercity Shopping Centre. This aparthotel is 1.3 mi (2.1 km) from Centennial Botanical Conservatory and 1.5 mi (2.4 km) from Thunder Bay Community Bingo. Distances are displayed to the nearest 0.1 mile and kilometer. - Thunder Bay Art Gallery - 0.9 km / 0.6 mi - Lakehead University - 1.4 km / 0.8 mi - Intercity Shopping Centre - 1.7 km / 1 mi - Chapples Golf Course - 2.1 km / 1.3 mi - Centennial Botanical Conservatory - 2.2 km /...

550 Harbour Expy, Thunder Bay, ON P7B 6P4, Canada - Thunder Bay, Ontario - Canada - 764

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    151

  • Very Good

    114

  • Good

    23

  • Reasonable

    10

  • Bad

    7

Travelers profile
  • Business

    88

  • Couples

    78

  • Solo travel

    16

  • Family

    90

  • Friends getaway

    11

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A big disappointment!

Reviewed 3 september, 2022

Don’t be fooled by the name! This hotel does not meet Marriott standards. For $500 you should not expect to see a disposable hygiene mask and a dirty lid under the bed + stains on the carpet (see pictures). Ironically, the price includes a $50 pet cleaning fees. Also, there was only one big towel in the bathroom (and we are 3 people). We phoned the front desk and house keeping (several times) but did not get any answer. We then went to the lobby and informed them about the above issues. We got 2 additional towels but nobody came to clean the room!!! The included breakfast was very plain with very few options to choose from.

saskT163

Marriot does it again

Reviewed 10 july, 2022

Comfortable beds and great shower. Marriot always comes thru in a pinch. Enjoyed our night. For us weary travelers the front desk staff was friendly and welcoming. Big spacious room. Noon check out for us late arrivals was convenient.

Rainbowettes W

Great location, some cleanliness issues

Reviewed 23 june, 2022

Stayed here 3 nights for work. The location of this property was great and overall it’s a specious and up to date. Checkin was average. As last time I stayed here had no mention of status, I called on the way and asked if they had any suites available. They said yes and gave me a price. When I checked in, there was no mention of upgrade. When I asked, they said they were sold out… checkin was fast and I was in my way. The studio room was nice but lots of cleanliness issues; the ac unit was filthy. Looked like someone bled on it. The windows also filthy. When the sun hit them it was disgusting. The carpets full of dirt and lint.. looked like a while since it had a solid vacuum. She shower grout had lots of black mold and the bathroom wallpaper also dirty. One thing I did appreciate was the opening windows and the friendliness of the breakfast staff. This could be an excellent property if they made an effort to recognize status and to focus on cleanliness. The front sidewalk to the right of the door( when coming out ) was absolutely covered in cigarettes butts. This was the entire week so certainly not something that happened in between cleaning. Hopefully this can improve as I do prefer Marriott for my status. Jeff

Jeffm141414

Horribly dirty hotel.

Reviewed 10 june, 2022

Worst hotel stay ever. Unclean room, odd stains on carpet and dog hair everywhere. Vents in the bathroom have never been cleaned and toilets are not properly cleaned either. Management does nothing to resolve issues or compensate guests for a horrible stay.

alexmL3943UC

Rooms clean, no problem with physical property. Managment poor

Reviewed 28 may, 2022

Stayed at this hotel and the property itself is clean, well maintained. It is the Managment which Is terrible and does not give a hoot what happens. We stayed here, many swims team for the 50th Anniversary Swim Meet at the Canada Games complex. I called ahead twice, spoke to management to kindly accommodate the swimmers bu opening the breakfast 1/2 hour earlier so they could eat before competition. After pressure on Jamie the manager she finally agreed and said she could do it. Well it did not happen so it left atleast 50 swimmers without breakfast. When asked at the front desk about it, no one had a clue what I was talking about. When you run a business, I would hope you would be communicating with your team to make your guests stay carefree and stress free. This created a lot of stress and scrambling to find swimmers food at 6:30 in the morning when we need to be at the pool at 7am. Bags were put out for contractors for food, but our swimmers had nothing. My second time staying here, the first time 4 years ago my pajamas misplaced by cleaning staff and I came back to hotel to have nothing to wear at night for the weekend. This will be my last stay here, two times issues. Next time will stay at a hotel closer to the pool that will accommodate needs of guests.

Sarahboh