Reviewed 17 November, 2020
Whan a memorable experience!
The hotel is so different than any other I've been before. Never been in a capsule hotel but I surely fell in love with this one!
The hotel staff are very nice and always have a smile on their face. The rooms are quite spacious and very quiet.
From reception I received my very own toiletries bag and an Iphone 5 with which I controlled the amenities in the room, such as the lighting.
The whole hotel is made in a very modern style and is always clean and tidy.
I'm definetly choosing it next time I'm visiting Tokyo.
Modern and comfy
Reviewed 7 March, 2020
Awesome location not far from Shibuya crossing and station. Tidy modern hotel, comfy bed, cool lounge area. Bread/pastry selection and coffee available for breakfast. Bit of a novelty to visit a pod hotel while in Tokyo and I’m glad we chose this one 🙂
An Excellent Budget Stay in a Good Location
Reviewed 22 February, 2020
If you’re a solo traveller looking for a budget stay in Shibuya, then this is the place for you.
I normally avoid hostels and accommodations with shared facilities (call me fancy, but I prefer a private room). This was the exception. Everything was sparkling clean, convenient, and well-kept. I was impressed with my stay.
A few things to note: If you are a light sleeper, this may not work for you, even with earplugs. I stayed on a Tuesday night, with other guests on my floor who were very quiet, and there is still some noise (even through ear plugs). The “capsules” are not sound proof (the front divider at the end of each is just a curtain shade). Unfortunately, there was also someone who thought doing laundry at 2am was a good idea, which added to the noise factor, but what can you do.
The only real downside was the way they allocated the spaces. I was on one of the women only floors (7th floor), and while there were only 5-6 people there for the evening, they had placed almost all of us all in capsules that were adjacent, instead of spreading guests out over the floor. Taking the latter approach may have provided more of a sound buffer in between each sleeping area.
There is a small safe in each sleeping area, although it is not large enough to hold a small laptop/large iPad Pro. However, there are lockers on the third floor that can accommodate slightly larger items.
The bathrooms are very clean, the sleeping area was very clean, the lounge area was nice, and the staff were lovely. The free beer happy hour is a nice touch, as are the croissants in the morning.
Overall, I would recommend this to a friend in Tokyo on a budget.
One night stay
Reviewed 29 January, 2020
I was a bit apprehensive staying in a capsule hotel due to the close proximity to other guests and bad experiences with noise in similar sleeping arrangements such as hostels. I was pleasantly surprised to find it very quiet and comfortable. The showers are shared but are very private. The breakfast was pretty average as there was only a few pastries. Would recommend to stay if it is just for somewhere to sleep for one night.
If people weren’t terrible, this place would be great
Reviewed 9 January, 2020
So I’m going to start by saying something nice. The staff here is super friendly, there’s a large number of people you see working here, and they are all very kind and helpful. I’ve also stayed at the Millennials in Kyoto and the only thing I really missed was the lock on the curtain of the pods, because here you only get a (very) small safe under the bed, but it doesn’t even fit a laptop. It didn’t hold my DSRL either. They have bigger ones on the 3rd floor available, but it’s only one elevator and 10 floors, so getting there takes time! Which is unpractical to say the least.
Also, unlike the Kyoto one, here everyone gets a free breakfast (and by that they mean free coffee and pastries, but hey it’s something!)
The lounge and communal kitchen are great, the beds and pillows are comfortable. And the bathrooms are clean and well kept.
Now let’s move on to the real problem: the rest of the guests and the hotel’s inability to make them respect the rules.
When you come to hotels like this one, you obviously expect and tolerate “normal” sounds. Like people walking, organizing their stuff, sneezing, coughing, snoring, whispers or even communicating in a low voice. I can even understand an alarm because I guess some people don’t trust themselves to wake up with the hotel’s system (which personally I found very efficient).
But people take calls, talk very freely in their pods or through out the corridors, they come in late at night and keep talking with their friends, giggling at a volume which ends up being annoying in this type of pods. What does the hotel do? Offer you earplugs. The hotel has no system whatsoever that prevents this type of behavior from happening, if the guests talk or scream or whatever, it really doesn’t matter, because it kept happening several times.
(FYI, every time this happened, the people making loud noises were foreigners. Japanese people actually respect a lot other people’s right to sleep peacefully.)
I stayed for 10 nights and I wouldn’t recommend it for more than 3 honestly. Although I had a couple of rough nights on account of this issue and I guess it could happen at any moment, so I’m not sure I would recommend it at all.
It’s a shame the hotel doesn’t make sure that the guests follow through with the rules, otherwise it would really be up to the 5 stars reviews.