Dreams Tulum Resort & Spa

TripAdvisor Review

Based on 7432 review

See all

Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury® with upscale...

More details

Availability

Select the date of your trip

Preferred Club Junior Suite Garden View Double

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Garden View - King Bed

Standard room has contemporary décor. This room offers a king size bed, bathroom with shower, garden view, private balcony or terrace with h...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Ocean View - King Bed

This standard room offers contemporary décor, a king bed, bathroom with bath tub, ocean view and private balcony with hammock (except the 3r...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Junior Garden View King

This room offers contemporary Mexican décor. In addition to all of the below amenities this room offers, a king bed and a separate area with...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Junior Suite Garden View - King Bed

This room offers contemporary decor, king bed, separate living area with a sofa, marble bathroom with shower and whirlpool bath tub, telepho...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Junior Suite Ocean View - King Bed

This room offers contemporary decor, a two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, ...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Preferred Club Junior Suite Ocean Front - King Bed

This Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, dou...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Junior Suite Ocean Front - Double

This Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, dou...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Deluxe Garden Swimout - King Bed

This room offers contemporary decor, a king bed, marble bathroom, double sink, private terrace and a beautiful direct swim-out access to a r...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Junior Suite Garden View King

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Hacienda Preferred Club Suite

+ This Hacienda Suite, hardwood floors and contemporary décor, a king bed or double bed, bathroom with shower and whirlpool bathtub, private...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Lua de Mel Suíte Ocean King

In addition to all the amenities below, this VIP Honeymoon Suite offers contemporary decor, a king-size bed and a separate living area with ...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Deluxe Garden View (Adults Only) - King Bed

This room boasts contemporary décor in an Adults-Only section of the resort. This room offers a king size bed, bathroom with shower, private...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Deluxe Garden View (Adults Only) - Double Beds

This room boasts contemporary décor in an Adults-Only section of the resort. This room offers two double beds, bathroom with shower, private...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

by 2 years

Immediate booking

Preferred Club Deluxe Garden Swimout Adult Only-KB

This room in the adults-only section boasts contemporary decor, a king bed, bathroom, double sink, private terrace and a beautiful direct sw...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Preferred Club Deluxe Garden Swimout Adult Only-DB

This room in the adults-only section boasts contemporary decor and includes two double beds, a bathroom with double sinks, a private terrace...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

by 2 years

Immediate booking

Deluxe Garden Duplo

These cozy rooms are decorated in a Mexican farm. They have a balcony, hammocks and air conditioning, as well as Wi-Fi, TV with subscription...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Ocean View - Double Beds

In addition to all of the below amenities, this standard room offers contemporary Mexican décor, two double beds, bathroom with bath tub, oc...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Junior Suite Garden View - Double Beds

This room offers contemporary decor, two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, te...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Junior Suite Ocean View - Double Be

This room offers contemporary decor, a king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzz...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Deluxe Garden Swimout - Double Beds

This room offers contemporary decor, two double beds, marble bathroom, double sink, private terrace and a beautiful direct swim-out access t...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deal of the day

Standard room has contemporary Mexican décor. In addition to all of the below amenities this room offers a king size bed, bathroom with show...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Family Room

Standard room has contemporary décor. This room offers a bedroom with king size bed and another with two double beds, bathrooms with shower,...

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 4 children -

by 2 years

Immediate booking

Property Info

Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury® with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. All 432 guest rooms and suites offer a private and furnished patio or balcony with a hammock, marble bathrooms, daily refreshed mini-bar and 24-hour room service. New renovations in 2013 include redesign of 222 rooms w...

More details
Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageExchange24 hour reception
Cot available on requestRooms for the disabledAccepts major credit cardsPolyglot TeamButlerGymnasiumStageATMWedding ServiceButlerPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
several
Broadband InternetElevatorFree WifiWheelchair Accessibility
Business Facilities / Facilities
PhotocopiesFaxMeeting RoomsConference CenterAuditoriumBusiness Center
Accommodation
24-hour room servicePlayground
Food & Beverage
restaurantBuffet Restaurant24-hour room serviceCocktail Services
Transport options
Pool BarParkingFree ParkingValet Parking
Activities
Personal Trainer on requestPool TableWater sports
Pool and wellness facilities
PoolOutdoor PoolBabysitting on RequestFree fitness centerDirect beach accessMassage ServiceSPA
Stores
Gift ShopBeauty SalonHairdresser on requestShops / Shopping
Family entertainment and services
Kids Club

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    4160

  • Very Good

    1787

  • Good

    771

  • Reasonable

    384

  • Bad

    331

Travelers profile
  • Business

    84

  • Couples

    2312

  • Solo travel

    89

  • Family

    3165

  • Friends getaway

    751

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

True review of Dream Tulum

Reviewed 5 december, 2021

Food & food service was excellent. Room service never bring milk for my child, house keeping never clean my room daily, we stay here for 5 days. Buffets was very good, service at buffet & Coco’s is excellent

erictlam2021

Qick Thanksgiving getaway

Reviewed 5 december, 2021

Over all the resort was a good experiance. The food is really tilted to Seafood. Not as much US midwest food. Even on the room service menu. The bar is anot always stocked with the common things early or late. Clmato in the morning and Spiced rum at night.

compros

Wonderful time here!

Reviewed 4 december, 2021

I am very thankful for our stay here! The staff and all who works here are absolutely wonderful kind and such sweet people. Specifically Ana Banana, and all the entertainment team, Angel, Aranza, and Pablo and Ricky! They made out stay here so enjoyable and they were so personable always remembering us everyday! Thank you guys :)

Roving56404976034

Don’t stay here. It is a dump.

Reviewed 4 december, 2021

Checking into this hotel took nearly two hours. Even though I arrived after check in time. The tub in my room leaked through the drywall into the bedroom. Reported it multiple times and they never fixed it. When it rained, the closet leaked and dropped water all over our clothes. Again the staff was disinterested. The food is mediocre at best. The pool was cold. And the walkways and building exteriors are in disrepair. Save your trouble and go to a non AMR resort.

mschu417

Fun in the Sun

Reviewed 3 december, 2021

Had a great mother-daughter trip on our first time to Tulum! The resort was nice, staff was very friendly and the all-inclusive food and drinks made the stay there worthwhile. There was live music every night, so it was fun dancing with fellow visitors and even the staff joined in too! We especially enjoyed getting to know Angel in Entertainment, he helped us join in on their various activities and we had so much fun thanks to him and his team 🤟

teresatC2378FS